IT Specialist

Position: It Specialist

Starting Hourly Salary Range: $31.98 to $40.29 (DOQ)

Direct Supervisor: Director of IT Services

Normal Work Hours & Location: 8:00am to 5:00pm – Monday thru Friday – (802 N. Kealy Ave., Lewisville, TX)

Position Function:

Under the general direction of the Director of IT Services, performs a wide range of duties to support the IT team with the installation, configuration, and maintenance of system hardware, software and related networking components across all District facilities. Actively participate in various IT projects and initiatives, specific responsibilities and tasks will be delegated as needed, contributing to the overall efficiency and success of the IT department.

Typical/Essential Duties:

- Take a lead role in IT initiatives and projects, work with third party contractors, and provide updates to the Director of IT Services. Perform network administrative tasks and oversee help-desk support ticketing.

- Maintain local area (LAN) and wide area network (WAN) infrastructure to ensure high availability and usability. Monitor and maintain communications services, including fiber backbone and leased telecommunication services, and run scheduled availability and performance tests.

- Monitor and enforce security strategies, policies and equipment to provide cyber-security protection for all District systems.

- Assists in maintaining and monitoring life-cycles of servers, computers, mobile devices, and operating systems and application software. Monitor and maintain patch management for all operating systems and application software. Ensure compliance with all Software End User License Agreements (EULA).

- Assists in the development, design, and planning for additional infrastructure for future expansion. Maintain proper archive, storage and backup of all District data. Develop technical drawings, operational documentation, and training materials as needed.

- Maintain accurate inventory of District hardware, software, and other IT resources. Notify the Director of IT Services of any violation of Computer, Internet, E-mail, and Information Assets Policy & Procedure manual.

- Ensure and perform duties necessary to maintain and administrate District VoIP telephone system, access control systems, intrusion alarm systems, audiovisual systems, and video surveillance system across the District. Perform daily backup operations and oversee appropriate handling and storage of District information assets.

- Performs additional duties as assigned.

Education & Experience

- Completion of a college, vocational or technical program in Information Technology, Computer Science, or a related field

- Three (3) years of specifically related work experience. *Formal education or training resulting in the award of a college degree or recognized certification may substitute for up to one (1) year of the required work experience. - CompTia A+, Network or Microsoft certifications are a plus.

Other Requirements:

- Must obtain CCNA certification within two (2) years of employment.

- Valid Texas Driver’s License is required.

- Must successfully pass applicable pre-employment drug screening, physical examination, and background checks.

Application Process

- All applicants must complete an employment application and submit it to the District’s Human Resources Department to be considered for employment. Please visit the District’s website at www.utrwd.com/join-our-team to obtain an application and instructions on how to apply.

Pay: From $31.98 per hour

Benefits:

- Dental insurance

- Employee assistance program

- Health insurance

- Life insurance

- Paid time off

- Referral program

- Retirement plan

- Tuition reimbursement

- Vision insurance

Work Location: In person