Integrated Security Technologies

Inside Sales Representative

Waipahu, HI

Full-time

$45,000-$55,000

About This Job

Company Overview:

Come work for a Hawaii Best Places to Work 10+ Years. Integrated Security Technologies (IST) is dedicated to Leading Hawaii to a Safer Place through:

1. Managing our client’s security risks by assessing requirements & vulnerabilities.

2. Designing custom solutions.

3. Supporting advanced technologies with certified staff.

Our core values of Passionate Curiosity, Accountability, Collaboration, Integrity, and Adaptability create a Best Places to Work culture since 2013. With a strong emphasis on customer satisfaction and attention to detail, we are seeking a skilled and dedicated Sales Manager to join our growing team.

Position Overview:

IST is looking for a detailed oriented and motivated individual who wants to work with one of our biggest customers. The ideal candidate will have a strong ability to manage customer inquiries, accurately generate quotes, and support the sales process with precision and professionalism.

Key Responsibilities

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Generate and manage sales quotes using ConnectWise Sell, ensuring all details are complete and accurate.

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Respond promptly to customer inquiries via phone and email with a focus on accuracy and professionalism.

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Collaborate with the Program Manager, Sales Manager, and Sales Engineer to gather necessary information for quotes.

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Maintain accurate records of all customer interactions, quotes, and orders in the CRM system.

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Follow up on outstanding quotes to help close sales and meet revenue targets.

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Ensure pricing, terms, and product configurations meet company policies and customer needs.

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Provide product information and basic technical assistance to customers.

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Continuously improve quoting processes through feedback and collaboration.

Qualifications:

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High attention to detail with a proven ability to manage multiple quotes and tasks without sacrificing accuracy.

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2+ years of experience in inside sales, sales support, or a similar customer-facing role.

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Prior experience using a quoting system (e.g., ConnectWise Sell Salesforce CPQ, Epicor, Oracle, or similar) a plus.

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Knowledge of government contracting and/or construction a plus.

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Excellent written and verbal communication skills.

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Strong organizational and time-management abilities.

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Proficient in Microsoft Office Suite (especially Excel), CRM systems, and other sales tools.

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Ability to thrive in a fast-paced, team-oriented environment.

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High school diploma required; Associate’s or Bachelor’s degree preferred.

Working Conditions:

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Full-time, Monday through Friday, 7am to 4pm

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This is an in office position.

Benefits

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Salary plus bonus ($20k per year+) Competitive salary and performance-based bonuses

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Health, dental, and vision insurance

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401k Retirement

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Company Profit Sharing

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Paid Time Off

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Holidays Time Off

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Bereavement Leave

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Flexible Spending Accounts (FSA)

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Growth Opportunities

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Opportunities for professional development and career growth

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A positive and collaborative work culture

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Mileage reimbursement

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Laptop and phone provided

This is an exempt, full-time position.

If you are a detail-oriented professional with a passion for delivering exceptional customer service, we invite you to apply for this exciting opportunity to contribute to the success of our clients and IST.

IST is an equal opportunity employer. We encourage candidates from all backgrounds to apply.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

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401(k)

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Dental insurance

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Disability insurance

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Health insurance

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Paid time off

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Paid training

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Vision insurance

Shift:

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8 hour shift

Supplemental Pay:

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Performance bonus

Experience:

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customer service: 2 years (Required)

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Inside sales: 2 years (Preferred)

Security clearance:

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Secret (Preferred)

Ability to Commute:

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Waipahu, HI 96797 (Required)

Ability to Relocate:

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Waipahu, HI 96797: Relocate before starting work (Required)

Work Location: In person