Awnex,Inc

Inside Sales Coordinator

Ball Ground, GA

Full-time

$41,600-$49,920

About This Job

Job Summary:

The Inside Sales Coordinator plays a critical role in driving revenue growth by managing sales inquiries, processing quotes and orders, and ensuring a seamless customer experience. This individual serves as a liaison between customers and the sales team to ensure timely and accurate quote fulfillment. This position requires the incumbent to be detail-oriented, customer-focused, and adept at multitasking in a fast-paced manufacturing environment.

Key Responsibilities:

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Open and manage Invitations to Bid (ITBs) in the QuickBase System, ensuring all necessary information is recorded for accurate pricing.

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Coordinate with the Estimating and Sales teams to secure and verify pricing details.

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Research and identify bid opportunities using Bid Clerk and other industry databases.

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Ensure all drawings, specifications, and addendums are up to date for accurate pricing estimations.

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Prepare customer-specific price proposals, ensuring timely and accurate delivery based on customer expectations.

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Maintain strict adherence to bid deadlines, ensuring all proposals are submitted on time or ahead of schedule.

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Assist Outside Sales with large account bid package preparation as needed.

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Develop and maintain strong relationships with new and existing customers by providing excellent customer service and timely responses.

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Educate customers on product features, benefits, and technical specifications to facilitate informed purchasing decisions.

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Work closely with the Sales Manager and Outside Sales Representatives to support business development efforts.

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Prepare accurate and competitive quotes based on customer specifications, pricing guidelines, and manufacturing capabilities.

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Process customer orders, ensuring accuracy in specifications, pricing, and delivery timelines.

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Track orders from placement to delivery, providing proactive updates to customers and addressing any order discrepancies.

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Coordinate with Production and Logistics teams to ensure on-time delivery and smooth order fulfillment.

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Follow up with customers on open quotes and outstanding orders, ensuring high customer satisfaction and driving sales conversions.

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Maintain up-to-date and accurate information in the QuickBase and Architect databases, including customer details, bid opportunities, quotes, and job statuses.

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Consistently update and manage data related to sales activities, customer interactions, and order history.

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Generate sales reports and performance metrics to support strategic decision-making.

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Assist in developing and refining sales processes to improve efficiency and customer satisfaction.

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Support marketing efforts by coordinating promotional campaigns, email outreach, and trade show participation as needed.

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Engage in clear and constructive communication with team members and leadership to foster teamwork and open dialogue with peers and management.

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Consistently embody and uphold the company's values and principles in every task and responsibility.

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Maintain a clean, neat, orderly and safe working environment.

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Other duties as assigned.

Qualifications:

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High School diploma or equivalent, some college preferred.

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3+ years in inside sales, sales coordination, estimating support, or customer service, preferably in manufacturing, construction, or building materials.

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Proficiency in QuickBase CRM, Microsoft Office Suite (Excel, Word, Outlook), and sales/order management software.

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Strong organizational skills with the ability to manage multiple bid opportunities and ensure data accuracy.

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Excellent verbal and written communication skills with the ability to collaborate with customers and internal teams.

Physical Requirements:

The following physical demands are essential for performing the job effectively. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

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Lifting:

Ability to lift and carry objects weighing up to 25 pounds regularly.

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Standing/Walking:

Occasional standing, walking, bending, and stooping in a manufacturing environment throughout the day.

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Sitting:

Prolonged sitting at a desk working on a computer.

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Bending/Stretching:

Occasional bending, stooping, or stretching to access materials, machinery, or parts.

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Climbing:

Ability to climb ladders or stairs, if necessary, for meetings and accessing other company offices.

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Repetitive Motion:

Regular repetitive motion tasks, including typing and writing.

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Pushing/Pulling:

Occasional pushing or pulling materials.

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Vision Requirements:

Adequate vision for performing computer work, documents reading documents.

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Hearing Requirements:

Ability to hear machine alarms, coworkers, and communicate in a noisy environment.

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Manual Dexterity:

Ability to use hands for precise tasks, including operating office equipment and writing notes.

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Environmental Conditions:

Ability to work in various conditions, including exposure to noise, dust and varying temperatures.

Work Environment:

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Primarily in an office environment with some duties in a manufacturing shop environment.

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Possible exposure to heavy machinery, metalworking tools, and welding operations.

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May require overtime, weekends, or travel based on sales demands.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

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401(k)

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401(k) matching

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Dental insurance

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Health insurance

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Paid time off

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Vision insurance

Shift:

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8 hour shift

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Day shift

Ability to Commute:

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Ball Ground, GA 30107 (Required)

Ability to Relocate:

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Ball Ground, GA 30107: Relocate before starting work (Preferred)

Inside Sales Coordinator

About This Job

Job Summary:

Key Responsibilities:

Qualifications:

Physical Requirements:

•Lifting:

•Standing/Walking:

•Sitting:

•Bending/Stretching:

•Climbing:

•Repetitive Motion:

•Pushing/Pulling:

Occasional pushing or pulling materials.

•Vision Requirements:

•Hearing Requirements:

•Manual Dexterity:

•Environmental Conditions: