Human Resources Business Partner

Who We Are

Nexus Water Group is a leading regulated water and wastewater utility serving more than 1.3 million people across 20 U.S. states and 2 Canadian provinces.

“Nexus” means connection. Through the essential water and wastewater services we deliver, we have a very personal connection to the people, businesses, and communities we serve. This is why our operations are locally led and managed. Every day, over 1,300 professionals deliver vital, safe, and reliable service through over 670 water systems and 360 wastewater systems.

What We Offer

- Paid Time Off

: Starting at 3 weeks annually along with 11 company-paid holidays

- Health and Wellness Benefits

: The first day of the month after your start, you’ll have access to your health, dental, prescription and vision benefits to help you stay well.

- 401(k) Program with Matching Contribution:

We offer a 100% match on contributions up to 4% of your salary, plus an additional 3% employer contribution.

- Grow With Us

: Professional development opportunities through training, professional certifications, and education allowance.

- Additional Benefits

: Other great benefits include company provided life insurance and Employee Assistance Program just to name a few.

- Employee Resource Groups (ERG)

: ERGs are voluntary employee groups that form based on shared characteristics or backgrounds and are sponsored by the organization.

Overview

Nexus Water Group has an opportunity for a

. This role partners with assigned Business Units and management teams to deliver HR support and guidance. Assists in implementing HR policies and programs, supports recruiting and onboarding activities, and helps resolve employee relations issues. Collaborates with managers to ensure compliance with labor laws and company standards while promoting employee engagement and development. Works under the direction of senior HR leadership to align local HR practices with organizational strategy and goals.

This position will support approximately 200 employees within in our Western Utilities business unit. This region covers operations in Alaska, Arizona, Neveda and Canadian divisions.

Work Location and Schedule

This position is located in

Fairbanks, AK

.

What You'll Do

- Guide employees, managers and administrators on Human Resources policies, procedures, and best practices; ensures compliance with employment laws and regulations across the federal, state, provincial and local areas where we operate.

- Manages full-cycle recruiting efforts including drafting postings, reviewing applications, conduct screening and coordinate interview process, and execute job offers.

- Acts as a resource for HR programs such as compensation, benefits, recruiting, and performance management, ensuring successful delivery of HR initiatives at the local level, in alignment with organizational standards. Communicates new policies and/or changes to existing policies/programs.

- First point of contact, providing support and service on areas of Human Resources such as employee relations, performance management, compensation, benefits, recruiting, payroll.

- In collaboration with other members of the HR team, participates in the development of new programs to address, evaluate, and accommodate special challenges, including employee retention, employee relations, succession and recognition.

- Ensures integrity and timeliness of HR data by reviewing workflows, confirming details and correcting data points as needed. Serves as an SME on HR systems and processes.

- Provides coaching and advice to managers on day-to-day employee issues and interpretation of Company policies. Recommends best practices for addressing employee relations matters including handling disciplinary actions, terminations, progressive discipline, and conflict resolution. Escalates complex issues to senior HR leadership, making recommendations on appropriate strategies and/or actions.

- Assists in researching, investigating, and resolving employee performance or conduct matters.

- Acts as a resource for HR programs such as compensation, benefits, recruiting, and performance management, ensuring alignment with organizational strategies and standards. Liaises with subject matter experts within the People Operations Team for additional support.

- Support managers with performance management processes, ensuring fair and consistent evaluation, feedback, and coaching Facilitates performance review processes by coordinating timelines, providing guidance to managers, and ensuring documentation is complete.

- Coordinates the full cycle recruiting support within the business unit. Works closely with Hiring

- Managers to effectively recruit, screen, interview, and identify successful candidates to fill open positions.

- Leads the onboarding process at the local level, from offer and background to orientation, actively ensuring a smooth transition for new hires and an introduction to company culture.

- Reviews and revises local job descriptions to accurately reflect skills, education and training, job skills, and other qualifications, while ensuring accuracy and compliance with organizational requirements.

- Supports employee engagement activities and assists in implementing programs that foster a positive work environment.

- Participates in the design and delivery of engaging HR training content to address manager skills gaps, promote effective leadership, and ensure compliance with organizational processes and standards.

- Maintains accurate HR data and supports reporting processes to enable informed decision-making.

- Prepares and analyzes HR metrics to identify trends and recommend improvements in collaboration with senior HR team members.

- Manages the employee leave process, ensuring proper documentation and confidentiality is maintained, engaging in the interactive process to make recommendations on appropriate accommodations where necessary in accordance with federal, state, and local laws.

- Assists on various projects and completes other duties as requested

What You'll Bring

Experience

- Minimum five years of progressive Human Resource Generalist experience, including benefits administration and support, recruiting and onboarding, performance management, employee relations , high proficiency in HRIS (Human Resources Information Systems) maintenance and support.

Education

- Bachelor’s degree in business with an emphasis in Human Resources.

Nice to Have

- PHR Certification or Equivalent.

Knowledge, Skills, and Abilities

- Solid understanding of general employment practices, with additional experience in HRIS, benefits and employee recruitment and selection

- Strong analytical skills and ability to present complex analytical data in succinct formats for decision making

- Strong computer skills, advanced Microsoft Excel (pivot tables, VLOOKUP), Word, & PowerPoint

- Demonstrable experience with Human Resource Information Systems (SAP preferred) and computer based performance appraisal systems and applicant tracking systems.

- System implementation, testing and training skills.

- Ability to work both independently and as a team member, and interact with all levels of employees and management

- Ability to handle multiple projects effectively

Work Environment

- Light to moderate levels of physical activity on an occasional to regular basis.

- May require moderate travel between work sites.

- May require moderate intervals of mental focus or sensory effort for length of time greater than 4 hours.

- Considerable mental exertion and time spent interacting or collaborating with a diverse set of people.

- Expends a higher degree of mental effort into guiding and persuading others and may include presenting or public speaking.

- Moderate degree of mental focus solving non-routine problems

- Majority of time spent working indoors, under normal office conditions.

- May have the potential to be exposed to violence and/or harassment in the workplace.

Our Company

We are a proud Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any characteristic or condition protected by Federal, state, or local law.

We are an E-Verify participating employer.