Field Supervisor

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NJR Home Services, a subsidiary of New Jersey Resources, is seeking a Field Supervisor in the Farmingdale office to provide leadership for the Central Division’s appliance service and installation operations with an emphasis on profitability, quality, and safety.

Major Responsibilities:

- Abide by the conditions of employment included in, but not limited to the NJR Code of Conduct.

- Oversee Labor/Management interactions as defined by the terms and conditions stated in the Articles of Agreement between NJR Home Services and Local Union 1820 of the IBEW, AFL-CIO.

- Vehicle management responsibilities including inventory and cycle counts and responsibility for facility maintenance.

- Accountable for implementation of quality efforts that include, but not limited to, procedures, benchmarking, satisfaction surveys, performance standards, and follow-up.

- Removes the barriers for the workforce to improve time available and job performance.

- Work with team members to develop ways of performing work better, faster, quicker, and more efficiently for continuous improvement.

- Calculate costs of doing business and cost out alternatives for services provided.

- Commit to coaching team members and providing feedback in developing technical skills and maintaining safe practices on the job.

- Conduct regular field visits and evaluations and address customers concerns.

- Work with Sales and Installation Supervisor to ensure jobs are set-up and installed properly.

- Ensure all employees receive and maintain all necessary training to service, install and work safely.

- Lead for all physical training, testing and evaluation of new union employees.

Position Requirements:

- Vocational or technical training in HVAC, or an equivalent combination of education and hands‑on field experience.

- Minimum of 5–8 years of progressive experience in HVAC operations, field service, or a related trade environment.

- Demonstrated experience working in a skilled trade or technical specialty, with broad knowledge of HVAC systems and field practices.

- Strong organizational, communication, and interpersonal skills, with the ability to effectively lead and support field teams.

- Proficiency with personal computers and common business applications (e.g., work order systems, email, spreadsheets).

- The above job description is reflective of the primary duties of this position and in no way limits the supervisor from assigning any other duties, responsibilities or initiatives as deemed necessary.

Position Type is on-site

Other Details:

Compensation: Expected base pay range for this role will be $86,500 - $116,500

Base pay is based on several factors including, experience, skills, and knowledge.

This role will be eligible to participate in an annual short term incentive program.

Benefits That Support You

- Day one medical coverage, including prescription, vision and dental plans, so you’re supported right away.

- Our 401(k) plan has a generous company match to help you invest in your future.

- Employee Stock Purchase Program so you can share in the company’s success.

- Wellness perks, including free on and off-site fitness centers and other programs to keep you feeling your best.

- A confidential Employee Assistance Program to support your wellbeing.

- Professional development and tuition reimbursement to help grow your skills and advance your career.

- Vacation and company-paid holidays, so you can rest and recharge.

- Flexible work arrangements with many roles offering hybrid options based on job responsibilities and business needs.

New Jersey Resources is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity and/or expression, national origin, disability, veteran, or other protected status.