Electrical Estimator and Outside Sales Representative

Electrical Estimator and Outside Sales Representative

Title: Electrical Estimator and Outside Sales Representative

Department: Home Services

Position Status: Full Time

Status: Exempt Salary

About CDS Home Services

CDS Home Services is a leading provider of residential standby power and electrical solutions in the Mid-Atlantic region. For over 20 years, CDS Home Services has specialized in selling, installing, servicing, and maintaining home standby generators, helping homeowners prepare for power outages with turnkey backup power systems. As a trusted Generac dealer and Home Depot Service Provider, CDS installs hundreds of generators each year and supports customers through the entire process — from equipment selection and permitting to installation and warranty service. In addition to generator services, CDS offers a range of residential electrical services to support safe, efficient, and up-to-date electrical systems in the home. CDS Home Services operates throughout Maryland, Eastern Pennsylvania, Northern Virginia, and Delaware, delivering reliable solutions and peace of mind to its customers.

Our Mission: “Creating Customers by Servicing Customers”

Our Guiding Principles:

1. Put Safety First

2. Respect for Others

3. Treat Customer Orders Like Our Own

4. Deliverable Measurable Excellence

5. Pursue Relentless Improvement

About the Job

The Electrical Estimator and Outside Sales Representative is responsible for conducting on-site residential assessments to design, price, and sell standby generator systems. This role combines technical evaluation, customer education, and consultative sales to deliver accurate estimates and close generator projects. The estimator serves as the primary point of contact from initial site visit through contract execution.

Essential Job Functions:

Customer Assessments

- Conduct in-home evaluations to determine proper generator size and system requirements

- Perform load calculations and assess electrical infrastructure

- Evaluate gas supply, placement options, setbacks, and code requirements

- Identify site-specific challenges and recommend solutions

Estimating & Proposals

- Prepare detailed, accurate estimates for standby generator installations

- Explain scope of work, pricing, timelines, and warranty options

- Present financing options and promotions when applicable

- Ensure estimates comply with manufacturer and local code standards

Sales & Customer Education

- Educate homeowners on generator benefits, operation, and maintenance

- Answer technical and non-technical questions clearly and confidently

- Build trust and guide customers toward informed purchasing decisions

- Close sales and secure signed agreements

Coordination & Documentation

- Submit completed site assessments, photos, and documentation

- Communicate project details to operations, permitting, and installation teams

- Update CRM systems with lead status, notes, and follow-ups

- Coordinate with retail partners (such as Home Depot) when applicable

Follow-Up & Support

- Conduct follow-ups with customers after estimates are delivered

- Address objections and revise proposals as needed

- Support customer satisfaction through clear communication

Connectivity with Big Box Customers

- Perform product knowledge training with Big Box retail stores

- Connect with key personnel and develop relationships

Required Education and Experience

- Experience in generator sales, electrical estimating, or home improvement sales

- Strong customer-facing and communication skills

- Ability to read basic electrical layouts and perform load assessments

- Valid driver’s license and reliable transportation

- Comfort working independently in residential settings

Preferred Qualifications

- Electrical or generator industry background

- Knowledge of standby generator brands (Generac, Kohler, etc.)

- Experience with CRM systems and in-home sales processes

- Understanding of local electrical and building codes

Supervisory Responsibility

This position is not a supervisory role.

Competencies:

- Consultative sales approach

- Strong attention to detail

- Time management and self-motivation

- Technical problem-solving

- Professional appearance and demeanor

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear, sit, stand, for 8+ hours per day, use hands to finger, handle or feel; and reach with hands and arms. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The employee must occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading, typing and use of wrists, hands, and fingers. This position also operates on the road and employees must be capable of operating a vehicle and or traveling by air.

Travel

Frequent travel is expected for this position at an average of 50% on the road travel.

Work Environment

This position operates in in-home residential settings and as a field-based role requiring local travel. The role may require evening and weekend appointments based on scheduling and business needs.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Pay: $70,000.00 - $80,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Employee assistance program

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Referral program

- Vision insurance

Work Location: On the road