District Supervisor

Job Overview

Ally Waste is seeking a District Supervisor to oversee nightly valet trash collection and daily operations at apartment communities in their assigned district. The ideal candidate will have strong leadership skills, a proactive approach to problem-solving, and the ability to manage operations, recruit and train Service Valets, and maintain excellent relationships with property managers. This position offers the opportunity to work with a fast-growing, nationally recognized premium service provider that prioritizes family, integrity, grit, humility, exceeding expectations, and a no-jerks policy.

Responsibilities/Duties

Daily Operations

- Oversee valet trash collection services at up to 10 apartment communities, ensuring nightly completion of doorstep trash/recycling pick-up.

- Supervise and provide direction for 10-12 part-time Service Valets.

- Work one property nightly as part of regular duties.

- Conduct property inspections regularly (every 30-45 days) to ensure service compliance by both residents and Service Valets.

- Recruit, hire, onboard, and train new Service Valets.

- Provide on-call support to Service Valets and properties during split shifts: Morning (8:30 AM - 12:30 PM) and Evening (7:00 PM - 11:00 PM).

Customer Retention

- Build and maintain cooperative working relationships with property management teams through regular visits and clear communication.

- Respond promptly to questions, concerns, and service issues raised by property staff.

- Deliver daily valet reports to property managers to ensure service transparency.

Organizational Activities

- Train and enforce safety policies and procedures, reporting any incidents promptly.

- Maintain accurate and timely records of operations, associates, and customers.

- Provide coaching, training, and development opportunities to Service Valets as needed.

Service and Support

- Assist with launching new communities, including distributing containers and ensuring a smooth start for service.

- Manage and distribute inventory such as protective equipment, containers, and brochures.

- Drive to properties and storage facilities within the assigned district, up to 50% of the workday.

Skills and Qualifications

- Proven ability to manage operations and supervise staff in a multi-location environment.

- Strong communication skills for building relationships and fostering collaboration.

- Exceptional organizational skills and attention to detail to ensure operational efficiency.

- Ability to solve problems proactively and apply critical thinking to drive results.

- Commitment to delivering high-quality service and maintaining client satisfaction.

Perks and Benefits

- Health insurance (medical, dental, vision, life, disability)

- 401(k)

- Paid Time Off (PTO).

- Competitive pay ranging from $40,000 to $50,000 annually, based on experience.

Schedule

- Shift: Sunday through Thursday.

- Split Schedule:

- Morning: 8:30 AM - 12:30 PM.

- Evening: 7:00 PM - 11:00 PM.

If you're ready to take on this exciting challenge and join a winning team, we look forward to hearing from you!