American Electric Power

Distribution Dispatching Coordinator

LocationAshland, KY
Job TypeFull-time
Salary$96,110-$124,940

About This Job


Job Posting End Date


06-19-2025

Please note the job posting will close on the day before the posting end date.


Job Summary

Responsible for reviewing and approving equipment removal for maintenance on the AEP distribution system, stations, and sub-transmission as assigned; for coordination of these activities with the various departments of the Company involved; and notification to proper personnel regarding outages. Responsible for assisting in the supervision of personnel in carrying out the safe, efficient, and continuous operation of the distribution system.


Job Description


What You'll do:

Promote and enforce the Company's Safety and Health programs.
Be knowledgeable and adhere to written company and department policy and procedures.
Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy.
Responsible for coordinating the operation of the distribution system, restoration of service, prearranged switching for construction and/or maintenance, and for the safe and efficient real-time operation of the dispatching center
Verify the accuracy of switching orders for the removal and restoration of distribution lines and station equipment as assigned ensuring that all safety and departmental policies are adhered to.
Prepare switching orders listing the steps and safety tagging to be carried out for removing equipment from service for maintenance, repair or construction, ensuring the safety of the public, Company equipment, Company and contract personnelAssist in the supervision of employees and see that work is performed in accordance with established practices and procedures.
Supervise the efficient restoration of service following emergency unplanned outages consistent with safe practices.
Approve and coordinate facility outages, loadings and operating voltage levels with appropriate personnel in the distribution and transmission organizations.
Direct and assist in the preparation of logs and other records to provide a clear history of operational activities.
Notify appropriate designated personnel of abnormal and emergency conditions.
Provide training and guidance to dispatching and field employees.
Organize dispatching efforts during restoration events.
Function as a lead position used at management discretion based on the business need.


What We're Looking For:


Education Requirements:

Associate degree in electrical or electronic technology, Bachelor degree in any field, or equivalent education and/or experience.


Work Experience requirement listed below:

Minimum of 4 years of experience in Distribution Dispatching. Successful completion of the System Operations/Power Dispatch (SOPD) and Data Entry tests. Additional information related to the test battery and a review of Employment Testing Information and Tips may be helpful. A link to this material my be found at aep.com/careers by selecting Employment Testing.


Other Must Haves:

Must maintain a high availability for callout response.
Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously.
Critical decisions must be made affecting reliability and priority of service to customers.
Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity.
Must possess excellent organization skills.
Must possess excellent communication skills.
Must be able to resolve conflict and build team consensus.
Ability to work with others for the development of the organization unit.
Ability to lead dispatching shifts of multiple dispatchers in all aspects of switching, trouble dispatching, and system outage restoration activities.
Assumes leadership responsibility for following safety codes, regulations and business standards.
With approval from distribution management, a Distribution Dispatch Coordinator with at least two years of experience in the position can be promoted to a Distribution Dispatch Coordinator Sr. and receive a promotion/equity salary adjustment.

In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!


Compensation Data


Compensation Grade:


SP20-008


Compensation Range:


$96,110.00-124,940.00 USD

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

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It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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