Job Objective:
The Director, Enterprise PMO is responsible for leading the enterprise-wide Project Management Office, serving as a strategic partner to executive leadership and providing oversight for all project management activities across the organization. This role is heavily involved in the Integration Management Office (IMO), ensuring alignment of project execution with business objectives, and providing leadership to dedicated Project Management and IT roles within the IMO, including Project Managers, Business Systems Analysts, IT Operations, and Master Data Architects. The Director, Enterprise PMO will establish and maintain project management standards, governance, and best practices to drive successful project delivery, support acquisition integrations, and enable continuous improvement.
Essential Duties and Responsibilities:
In addition to the essential job functions described below, all associates will perform duties requested by management.
- Lead the planning, execution, and governance of enterprise-wide projects, ensuring delivery on time, within budget, and to scope and quality expectations.
- Oversee the intake, evaluation, and prioritization of new project requests, collaborating with business and technology leaders to align projects with strategic objectives.
- Provide leadership and mentorship to Project Managers, Business Systems Analysts, IT Operations, and Master Data Architects within the IMO.
- Assist with the development, ongoing maintenance, and continuous improvement of Smartsheet project plans, KPI dashboards, and other tools to execute, track, and report progress on integration projects.
- Develop and implement PMO processes, procedures, and documentation to ensure robust project management standards and governance.
- Manage the full project lifecycle from inception to closure, including post-project review and reporting.
- Facilitate resource planning and allocation to ensure successful project execution, including contract resources as needed.
- Monitor and report on project portfolio health, risks, progress, and challenges to executive leadership.
- Champion organizational change management and continuous improvement initiatives across the enterprise.
- Ensure effective communication and engagement with stakeholders at all levels, including the C-suite, IMO, and cross-functional teams.
- Oversee vendor management, including selection, relationship management, and performance evaluation.
- Maintain accurate project documentation, deliverables, and artifacts to support compliance and knowledge sharing.
- Present project status, issues, and recommendations to steering committees and executive leadership.
- Bachelor’s or Master’s degree in Business, Information Systems, Project Management, or related field.
- 10+ years of experience in project management, portfolio management, and organizational change management in a complex enterprise environment.- PMP certification required; Agile and other related certifications preferred.
- Proven experience leading high-risk, high-visibility projects and managing cross-functional teams.
- Strong analytical, organizational, and problem-solving skills.
- Excellent written, oral, and interpersonal communication skills; ability to communicate with all levels of the organization.
- Proficiency in project management platforms, Microsoft Office, and related tools (Smartsheet experience required).
- Ability to prioritize and execute tasks in a high-pressure environment and manage multiple concurrent projects.
- Experience with vendor management and contract negotiation.
- Highly self-motivated, detail-oriented, and team-oriented.
- Willingness to travel as needed for integration projects.
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