Digital, Business Strategist

About us

National Grid is hiring a Digital Business Strategist for our Continuous Improvement department in Upstate, NY, Downstate, NY, and New England.

Everyday we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

The Digital Business Strategist is responsible for supporting the business and operations work stream within a multi-disciplinary digital product team structure. They partner closely with the Digital Business Lead to execute several activities, such as identifying risks, assumptions, building the value case, defining the future-state process vision, executing change management plans, etc. Larger products will need multiple Digital Business Strategists with complementary strengths / capabilities.

Key Accountabilities

Support business/operation work stream team, participating in Agile sprint

- s

Works with the Digital Business Lead to drive sprint planning by helping define activities needed for current sprint to meet objectives (e.g., user interviews, experiments, pilots, etc.- )

Construct business case, including value projections and detailed investment estimate; ensure these are aligned with product definitio- n

Proactively identify riskiest assumptions and support product team in designing and executing experiments to increase confidence in business case assumption- s

Define future-state operations solution (process, org change), including detailed current state-process and future-state process documentatio- n

Accountable for change mgmt. and product roll-out plan, with help from the change mgmt. team as needed

Implement marketing, sales, business development, user acquisition, and user support strategie- - s

Provide support to product & technical workstreams (e.g., RFP support, stakeholder mgmt., value alignment, IT governance, IT PMO- )

Qualifications

Preferred

Experience with Salesforce or any of its modules

Minimum 3-5 years of relevant business experience and working on digital product team- s

Experience designing and refining value case (e.g., financial value to the business, strategic value, etc.- )

Experience in defining, testing, and refining product assumption- s

Lean/Six Sigma certifications, or similar experience/knowledge of standard process tools and technique- s

At least 2 years working with (or within) utilit- y

Bachelor’s degree in business, technology, or engineerin- g

More Information

Salary:

Upstate, NY $74,000-$87,000

New England $84,000-$98,000

Downstate, NY $90.000 - $105,000 a year

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based

scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop

and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be

assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment

regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy,

gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status

in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for

individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the

hiring process and during employment. National Grid complies with all applicable federal, state, and local antidiscrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment,

and we encourage a culture of respect for all