Customer Service Representative

BRT Extrusions

is a leading National Aluminum Extrusion manufacturing company located in Niles, Ohio. We are looking for a full-time experienced Customer Service Representative for our expanding Customer Service Department. If you are dynamic and motivated, read on!

We offer competitive wages, paid holidays, company paid life insurance, medical, dental and vision insurance, participation in our 401K (with Company match) and paid vacation upon eligibility.

This is a non-exempt position and eligible for Overtime.

The wage will competitive based on experience.

A person in this role will enter orders and interface with customers with guidance from the Inside Sales Manager. This person will follow up and offer support to answer questions and/or concerns and work closely with sales to effectively streamline the process and support the customer through the close of the order and beyond. The schedule is generally a Monday through Friday 8am to 5pm schedule, but there are times when OT will be required based on business need.

Responsibilities Of The Customer Service Representative

What We Offer, Upon Eligibility,

Physical Requirements

An individual in this role will be able to walk, bend, stoop, twist, turn frequently. An individual in this role will need to be always aware of movement and/or noises around them when in the plant. An individual in this role must move 5lbs frequently and up to 10lbs occasionally. An individual in this role will remain stationary and move about an office setting as needed per essential duties of the position. An individual in this role will be an effective communicator verbally and in writing. This position will require frequent use of office equipment: primarily phone, fax, computer and all other office equipment as part of the essential functions of the role.

BRT is an EEO employer