Customer Service Representative

Company Description

British Steel is one of the leading steel manufacturers in Europe, producing around 3 million tonnes of high-quality steel products annually. We manufacture over 1,450 different specifications of steel used in various sectors, including rail, sections, special profiles, and wire rod. With manufacturing facilities across the UK and Europe and a global network of regional sales teams, British Steel provides local service and premium products worldwide. British Steel is committed to building stronger futures while maintaining our world leader status in steel production.

Role Description

This is a full-time, on-site role located in Naperville, IL for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues to ensure customer satisfaction, providing excellent customer support, and enhancing the overall customer experience. The role requires an individual who can handle a variety of customer service tasks efficiently and