Customer Service Representative

Overview

The Customer Service Representative I position is responsible for providing a high level of customer service for MFA Oil customers. In addition, this position is responsible for the daily duties of the operation including recording sales, taking payments, performing and entering inventory and completing bank deposits.

MFA Oil Company is an Equal Opportunity/Drug-Free Employer.

Job Requirements

Preferred Skills

About Mfa Oil Company

MFA Oil Company, formed in 1929, is a farmer-owned cooperative and a leading propane retailer in the United States. The company supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. Through a subsidiary, MFA Oil operates Break Time convenience stores in Missouri; a Big O Tires franchise in Missouri, Arkansas, and Kansas; a solar panel installation company, BluSphere Energy; and APM, a wholesale fuel distributor.

Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages; paid time off and paid company holidays; and the opportunity to share in company success through profit sharing and/or performance incentives. Retirement benefits include a 401(k) plan with a company match. Health benefits include medical, dental, vision, life insurance, and short- and long-term disability.

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Put Customers First

+ Respect Everyone – Demonstrate high regard or show special attention to customers, coworkers, vendors… everyone you come in contact with. + Provide Excellent Service – Go the extra mile to ensure our customers are happy and satisfied with our products and services. + Deliver on Your Promises – Do what you say you are going to do, when you say you are going to do it. Every time.

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Be Tenacious

+ Give Your Best – Always give your best effort and seek to improve every day. + Never Settle – Settling can lead to compromising on effort and quality of work. Find a way forward and don’t settle for “It can’t be done.” + Work Passionately – Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.

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Lead by Example

+ Do the Right Thing – When we let honesty and integrity be our guide, we will always be headed in the right direction. + Take Ownership – Each of us must be accountable for ourselves, our colleagues, our customers and our company. + Act with Empathy – When we recognize and understand each other’s challenges, we communicate better and grow stronger as a team.

GROWTH & DEVELOPMENT We believe there’s always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.