Customer Service Representative

This position is responsible for providing excellent customer service both over the phone and to any walk in traffic. This position will also provide support for the data entry and

administrative needs of multiple departments.

Essential Duties And Responsibilities

Duties may include but are not limited to the following:

Answer incoming phone calls and assist with answering questions and directing phone

calls as necessary

Provide excellent customer service to walk in traffic

Provide data entry and administrative support to multiple departments

Process payments and post to customer AR accounts as needed

Process returned mail and contact customers to get updated addresses

Secondary Duties and Responsibilities:

Assist other departments with various tasks as time allows

Other duties as assigned

Qualification and/or Licensing Requirements:

To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily

Valid Oregon Driver’s License

Position is contingent on individual passing a pre-employment drug screen

Education and/or Experience Requirements:

High School diploma and at least two years’ experience providing excellent customer

service.

Other Skills:

Proficiency in spreadsheets, word processing and email.