Customer Service Administrator

JOB TITLE: Customer Service Administrator

DEPARTMENT: Service Support

REPORTS TO: Customer Service Support Manager

EMPLOYEE TYPE: Full-Time (100% onsite)

LOCATION: 25612 Commercentre Dr. Lake Forest, CA 92630

SALARY: is commensurate with relevant experience

GENERAL JOB DESCRIPTION

Chroma Systems Solutions, Inc. is a leading designer and manufacturer of power testing instruments and systems including programmable AC Power Source and DC Power Supplies, AC loads and DC Electronic Loads, Digital Power Meters and Automated Testing Systems for applications in LED Lighting, Led Drivers, Aerospace, Defense, Military, Automotive, Medical, Battery, Solar, Marine, and Regulatory Testing.

Are you a detail-oriented and experienced Customer Service Administrator ready to elevate the customer experience? We’re looking for a confident, organized professional who can handle high volumes of customer interactions while streamlining administrative tasks and supporting our team with poise and precision. Join us and play a key role in creating a responsive, people-first environment where your contributions truly make an impact. We are searching for a well-versed and team-oriented Customer Service Administrator who will be involved in administering RMAs and coordinating RMA shipments and receipts, quotations, Purchase Orders, tracking RMAs, and keeping internal and external customers updated on status.

ESSENTIAL DUTIES & RESPONSIBILITIES

QUALIFICATIONS

SUPERVISORY RESPONSIBLITIES

PHYSICAL DEMANDS

WORKING CONDITIONS

Chroma Systems Solutions is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, political affiliation, marriage or veteran status, and will not be discriminated against on the basis of disability.

CHROMA BENEFITS