Eastern Waste Services is a growing commercial waste removal company with a strong team. We are seeking a Customer Service/Adminstrative Assistant to join our office team.
Our Customer Service / Administrative Assistant will be an effective communicator with customers, drivers and fellow team members. They are a key player in making sure that customers are served and our service delivered in a very satisfactory manner.
RESPONSIBILITIES:
•Handle customer and service-related inquiries and issues daily
•Communicate with customers in a positive way while doing your best to accommodate their requests
•Handle billing and payments
•Is fully capable with Excel and Windows based software programs
•Work collaboratively with other customer service reps
•Can handle a variety of administrative office tasks
•Develop and nurture customer relationships
QUALIFICATIONS:
•High school diploma or equivalent required
•Prior customer service experience
•Strong communications skills
•Positive attitude toward learning and self-improvement
•Able to think quickly and problem solve
•Can easily navigate and use Windows based computer programs
•Organized and detail oriented
•Some customer service supervisory experience is a plus
Experience in a solid waste hauling company is a big plus. Willing to pay above the salary range if experienced in this industry.
Compensation is competitive and commensurate with experience. Compensation includes health benefits, dental insurance, life Insurance, holidays, vacation and sick time.
Please submit your resume to be considered.
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
Shift:
Work Location: In person