Customer Service Coordinator

About Us:

WE Soda, is one of the world’s largest producers of natural soda ash, operating the largest soda ash production facility in the United States. With a strong legacy in Wyoming and a global footprint through our parent company, we are committed to delivering reliable, high-quality service to customers worldwide. As we continue to grow, we are building a customer service organization that reflects operational excellence and commercial ambition.

Position Summary:

We are seeking an experienced Customer Service Coordinator to help lead and transform our customer service function. This individual will be responsible for managing the end-to-end customer order lifecycle, enhancing client experience, developing scalable systems, and aligning closely with our commercial, logistics, and operations teams.

This role is ideal for a hands-on, results-driven leader who thrives in a dynamic industrial environment and understands the critical role customer service plays in margin protection, retention, and reputation.

Key Responsibilities:

Qualifications:

Job Type: Full-time

Benefits:

Work Location: In person