CSI & Backflow Coordinator

SUMMARY:

This is a highly skilled position responsible for coordinating and conducting the administration of all aspects of the East Rio Hondo Water Supply Corporation (ERHWSC) Cross Connection Control Program.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: (include the following)

- Understand and enforce ERHWSC’s Cross Connection Control Program.

- Understand and apply water conservation efforts including distributing water conservation digital or printed literature to schools within the ERHWSC service area annually.

- Assist Customer Service Agent and Records Agent to receive applications for standard and nonstandard water and wastewater service.

- Understand metes & bounds, legal property descriptions, and locate same in field.

- Write letters to outside agencies, applicants, members, and others as required in a concise, substantive, and grammatically correct manner.

- Provide efficient and courteous customer service in all interactions with members, applicants, and other employees.

- Order office supplies for ERHWSC Main Office personnel as approved by Administrative Services Manager and/or General Manager.

- Attend training courses and engage in independent study of business operations.

- Ensure that all business operations are performed in accordance with state agencies, rules and regulations and performed in accordance with established policies and procedures.

- Communicate issues of ERHWSC Tariff or regulatory enforcement with Administrative Staff and members as necessary and as directed by Administrative Services Manager or General Manager.

- Must adhere to all policies and procedures, good housekeeping and other assigned duties.

- Must be able to understand and follow oral and written instructions.

- Other job duties may be assigned.

EDUCATION AND/OR EXPERIENCE:

High School Diploma, GED or vocational school certification from an accrediting agency recognized by the United States Department of Education, preferably including some college course work in writing, record-keeping, mathematics, accounting; or a combination of equivalent or higher education and experience. Bilingual (Spanish/English) preferred.

COMPUTER SKILLS:

Knowledge of standard business office programs and business office equipment, such as a copier, calculator, typewriter and personal computer is required. Knowledge of WORD©, EXCEL©, POWERPOINT©, ADOBE ACROBAT©, and web-browser/email programs.

OTHER QUALIFICATIONS:

Continuous work on improving own knowledge and skills is required. Experience with Customer Service Inspections and Backflow Prevention is a plus.

CERTIFICATES, LICENSES, REGISTRATIONS:

Notary license is required. A valid Texas Driver’s License is required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to carry loads of up to 20 lbs. Must be able to withstand prolonged periods of sitting and the repetitive motions required in handling standard office equipment. Tasks involve bending, lifting, walking, carrying or using a force equal to lifting 20 lbs may also be assigned on occasion.

SPECIAL REQUIREMENTS:

ERHWSC is a Customer Focused Company that is committed to Total Quality Service principles, therefore, the ERHWSC requires that all employees possess or have the aptitude, desire and ability to be professional, courteous and competent in all their interactions with the public, customers and fellow employees.

Job Type: Full-time

Pay: $14.00 - $15.50 per hour

Expected hours: 40 – 42 per week

Benefits:

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Education:

- High school or equivalent (Required)

License/Certification:

- Driver's License (Required)

Ability to Commute:

- Rio Hondo, TX 78583 (Required)

Ability to Relocate:

- Rio Hondo, TX 78583: Relocate before starting work (Required)

Work Location: In person