Communications, Strategic Engagement & Change Support Intern

Requisition ID # 170652

Job Category: Internship / Rotation; Administrative / Clerical

Job Level: Individual Contributor

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland

Department Overview

The Visual Management & Insight Services team supports Electric Risk & Compliance by ensuring information is communicated clearly, consistently, and strategically across the Electric organization. In a complex and regulated utility environment, effective communication plays a critical role in alignment, awareness, and execution.

Our team focuses on helping stakeholders understand priorities, expectations, and context through clear messaging, structured communication cadence, and thoughtful engagement.

Position Summary

The Communications, Strategic Engagement & Change Support Internship is designed for someone who brings strong communication skills, positive energy, and a collaborative mindset. This role supports Electric Risk & Compliance by helping plan, create, and deliver clear, consistent, and well structured communications that keep stakeholders informed and aligned.

In addition to supporting ongoing communications such as newsletters, updates, and presentation materials, this role supports management of change efforts by helping ensure messaging is clear, coordinated, and easy to understand as processes, tools, or priorities evolve.

This role also provides exposure to AI enabled tools and techniques, where the intern will help explore opportunities to automate and enhance recurring reporting and communication activities, improving efficiency, consistency, and timeliness while maintaining message quality and clarity.

This position is hybrid with the expectation of working in PG&E’s General Office in downtown Oakland, CA approximately 1-3 days per week.

PG&E is providing the hourly rate range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual hourly rate paid to an individual will be based on multiple factors, including skills, education, experience, market value, geographic location, and internal equity.

The hourly rate for this position ranges from $20.88 to $34.07.

Responsibilities

Strategic Communications & Engagement

Support development of internal communications for Electric Risk & Compliance

Help create and maintain newsletters, recurring updates, and announcements

Draft clear, concise, and engaging written content for a variety of audiences

Translate technical, compliance, or analytical information into easy to understand messages

Maintain a positive, professional, and inclusive tone across all communications

Management of Change Support

Support change management communications related to evolving processes, tools, or expectations

Help ensure messaging clearly explains context, purpose, and relevance to stakeholders

Assist with reinforcing key messages over time so information is understood and retained

Support alignment and consistency across communication channels as updates roll out

AI Enabled Communications & Automation

Explore and apply AI enabled tools to support automation of existing and emerging recurring reporting and communication outputs

Identify opportunities to reduce manual effort in communication workflows while preserving clarity, accuracy, and appropriate tone

Partner with analysts and communication leads to ensure AI supported outputs align with stakeholder needs and governance expectations

Help document and refine AI supported communication approaches for repeatable use

Messaging Consistency & Cadence

Support a consistent communication cadence so stakeholders know when and where to expect updates

Help ensure messages are aligned across channels and audiences

Reinforce key themes and priorities through regular, structured communications

Help keep information visible and accessible—not just shared once

Stakeholder Enablement

Partner with analysts, leaders, and team members to gather content and key messages

Help prepare presentation materials, summaries, FAQs, and talking points

Support communications for leadership forums and regular updates

Act as a bridge between technical teams and broader audiences by focusing on clarity and relevance

Content Coordination & Quality

Help manage communication calendars and recurring deliverables

Ensure consistency in messaging, terminology, and formatting

Support editing, proofreading, and quality checks

Keep communications organized and easy to reference

Continuously improve content based on feedback and engagement

Travel may be required; frequency depends on the assignment and is typically less than 10%.

Qualifications

Minimum:

Pursuing a Bachelor’s or Master’s degree in Communications, Journalism, English, Marketing, Public Relations, or a related field at an accredited University

Students must be continuing their education towards degree during and/or after the internship

Must have reliable transportation to and from work location

Desired:

Strong written and verbal communication skills

Comfortable creating newsletters, updates, and structured communications

Ability to tailor messages for different audiences and leadership levels

Interest in strategic communications and change management

Positive attitude and strong interpersonal skills

Strong attention to detail and organization

Ability to manage recurring deliverables and deadlines

Enjoys collaboration and learning new subject matter

Interest in electric utilities, risk, or regulated environments

PG&E is unable to provide VISA sponsorship to students on an F1, J1 or other student visa for this position.