Rogers Group, Inc.

Call Center Representative

LocationColumbia, TN
Job TypeFull-time
Salary$39,520

About This Job

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio.

Rogers Group is currently seeking candidates to fill the CALL CENTER REPRESENTATIVE position based in Columbia, TN. Candidates must be motivated, safety conscious individuals with good multi-tasking skills to operate our Truck Scale system, take customer orders, and dispatch trucks. Performs general clerical duties in accordance with established procedures; requiring some judgement in the selection and interpretation of data. Must be willing to work flexible hours and overtime, including Saturdays.


Job Details:

Full- Time
Day Shift; Typically 6:30am -4:30pm Monday through Friday and scheduled Saturday’s 6:30am-12:00pm
Location: Columbia, TN
Wages starting at $19.00/hr


Job Requirements:

Provide friendly, professional, and thorough customer service
Answer customer calls
Take and input customer orders
Dispatch products and material for delivery
Assist in processing paperwork for corporate accounting systems such as payable, payroll, etc.
Assist sales staff with customer service responsibilities
May be called upon at the discretion of Managers to perform other duties


Qualifications:

High school diploma required
Proficiency with Microsoft Office applications
Excellent customer service skills
Detail oriented with a high degree of accuracy with the ability to multi-task
Ability to work with minimal supervision
Excellent communication skills both oral and written

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
Company provided Group Life and Accidental Death & Dismemberment insurance.
Retirement 401(k) with company contribution and match at one year of service.
Company provided Short- and Long-Term Disability.
Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
Paid vacation available after 180-day probationary period and accrued based on years of service.
Annual performance-based merit increases.
Career growth/advancement opportunities.



RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.



All applications are accepted online at www.rogersgroupinc.com.

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 12 states with over 3,000 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.



RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.


All applications are accepted online at www.rogersgroupinc.com.

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