Granite Transformations of North Phoenix

Call Center Representative

LocationPhoenix, AZ
Job TypePart-time, Full-time
Salary$31,200-$37,440

About This Job


Job Overview

StressLess Remodeling is looking for a highly personable and organized CSR/Receptionist to be the first point of contact for our valued customers. If you love engaging with people, have strong multitasking skills, and enjoy keeping things running smoothly, we'd love to have you on our team! You'll handle calls, schedule appointments, and assist with administrative tasks while providing an exceptional customer experience.


Who We Are

At StressLess Remodeling, we don't just build spaces—we build trust. Our commitment to excellence extends to both our clients and employees. We install unique, high-quality products using exclusive processes and pay well above market averages for top talent. Join a team that truly values its people, fostering a supportive, family-like atmosphere where you can thrive professionally and personally.


Key Responsibilities

Answer and direct incoming calls professionally and efficiently.
Schedule and manage appointments for sales representatives.
Follow up on leads and maintain ongoing client communication.
Transfer calls to the appropriate department as needed.
Provide excellent customer service and create a welcoming experience.
Assist with administrative tasks as needed to support office operations.


Qualifications

Friendly, outgoing, and enjoys engaging with people.
Strong organizational and multitasking skills.
Ability to efficiently manage schedules and set appointments.
Previous experience in customer service, reception, or a similar role preferred.
Proficient in using phone systems and basic office software.


Why Work for Us?

StressLess Remodeling truly values its team and offers a competitive compensation package, robust benefits, and a work environment designed for growth and success.

Compensation Perks:
Bi-weekly pay cycle
Referral bonus program
Work-Life Balance Perks:
Paid holidays, vacation, and sick days
Paid parental leave
Career Development Perks:
Mentorship and skill-building opportunities
Unique Perks:
Company-provided uniforms, including safety gear
Annual company events (BBQs, trips, holiday parties, and more!)


Work Schedule:

Monday – Friday (8:00 AM – 5:00 PM or 9:00 AM – 5:00 PM).
Every other Saturday is required.


Work Location:

In-office position at StressLess Remodeling.


Equal Opportunity Statement

StressLess Remodeling is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Join Our Team!

If you have a passion for customer service and love working in a fast-paced, team-oriented environment, apply today! At StressLess Remodeling, we believe in making home transformations stress-free—for both our clients and our employees!


Job Types: Full-time, Part-time


Pay: $15.00 - $18.00 per hour


Benefits:

Employee assistance program
Employee discount
Flexible schedule
Paid time off
Professional development assistance
Referral program


Schedule:

4 hour shift
8 hour shift
Monday to Friday
Weekends as needed


Ability to Commute:

Phoenix, AZ 85085 (Required)


Ability to Relocate:

Phoenix, AZ 85085: Relocate before starting work (Preferred)


Work Location: In person

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