Business Development Specialist – Build Your Career with an Industry Leader!
Location: Markham, ON
Job type: Full-time, Permanent, and On-site position
RESPONSIBILITIES:
The Business Development Specialist is responsible for achieving profit and revenue goals for all material product category/s for the defined Territory.
Business Development
•Assist the Business Development Department in driving revenue through outbound targeted product campaigns, new account acquisition, quote follow-up, and management of existing accounts. Identify and act on opportunities to develop new sales prospects to increase the revenue generated from materials sales and continue to drive sales to existing accounts increasing their annual spend with Corrosion Service.
•Provide verbal and written performance/status reports on weekly and monthly Business Development activities including Cold Calls, Meetings, Presentations, and RFP responses. Include a current pipeline of quotes and opportunities.
•Reply and/ or assist with RFP responses as identified by the Key Account and Business Development Manager.
Product Expertise
•Develop a detailed understanding of the product lines and generate incremental sales volume through both internal and external customers; Act as a product expert for the products within the assigned product portfolio.
•Respond to incoming product inquiries and provide quotes as required in a timely fashion. Process all orders and Purchase Orders in an equally timely fashion adhering to current CSCL service levels.
•Represent and Promote CSCL full line of product and services at trade exhibitions, events, and demonstrations.
Sales Order Management
•Negotiate price, delivery and specification details with customers; Work with appropriate departments to facilitate the delivery of orders and resolve any order issues as they occur.
•Record order information and submit to customer service for fulfilment; Liaise with customer service to check the progress of existing orders.
•Create detailed proposal documents when required.
Customer Excellence
•Management of external customers and acquisition of new customers to Corrosion Service; Advise current and potential customers on forthcoming product developments. Develop long-term, productive relationships with customers.
•Provide excellent customer service and manage customer relationships for all customers seeking material sales in the defined territory through online meetings, face-to-face meetings, trade shows, quote generation and sales order processing.
•Understand customer requirements and provide solutions based on the assigned product portfolio.
•Prospect and cold call to arrange meetings with potential and existing customers to generate new business and drive revenue.
•Receive customer feedback and escalate to the Team Lead and Business Development Director and appropriate departments where necessary.
•Arrange and attend presentations to existing and new customers to CSCL via Face-to-Face or through MS Teams CSCL Capabilities or Material Sales presentations. Attend team meetings and share best practices with colleagues.
QUALIFICATIONS:
•Post Secondary Education (College or University) in Business, Engineering, or a technical diploma. Experience in Mechanical and/or Materials field preferred but not mandatory.
•Five (5) years of sales experience, and experience in the energy sector considered an asset. A combination of Education and Experience will be considered.
•Experience using CRM software (Salesforce, etc) considered an asset, but not required.
•Strong computer skills, and proficiency using Microsoft Office, Excel, PowerPoint and Outlook.
•Strong verbal and written communication skills, as well as presentation skills.
•Travel required within Canada and potentially Internationally
Ready to Take the Next Step?
(Note: Employment is conditional upon completing satisfactory background checks.)
CSCL is committed to fostering an inclusive and accessible work environment. If you require accommodation during the recruitment process, please let us know.
Thank you for your interest! Only those selected for an interview will be contacted.