Business Operations Specialist

Diversified Services Network, Inc. (DSN) is seeking a full-time Business Operations Specialist to join our team in Sanford, NC! We offer full benefits, PTO, 401k, and more! If you're looking to grow your technical career within an extremely reputable, stable Fortune 500 company - let's talk!

Be a part of a team responsible for collaborating with suppliers to ensure material availability in a high pace manufacturing environment. Accountable for managing and analyzing $1M-$8M of inventory for opportunities to eliminate waste and optimize inventory. Collaborate with cross-functional project teams to achieve inventory objectives.

JOB RESPONSIBILITIES:

- Resolve all grief issues.

- Determine necessary action needed to successfully correct the problem.

- Make numerous contacts by phone, fax or email, to all parties involved in order to enter shipments and final receipts.

- Follow up on orders not received per customer's request.

- Communicate with customer regarding status of order.

- Perform order revisions as necessary, including price adjustments, changing/adding schedules, opening/closing purchase orders, etc.

- Analyze and confirm the correctness of customer orders.

- Perform the setup of new supplier and customer information.

- Analyze sources, verify and process orders, serve as a specialist within the group and provide interpretation and problem-solving advice to others inside and outside of the department.

EDUCATION & EXPERIENCE REQUIRED:

- Associates degree with 5+ years’ relevant, job-related experience.

- APICS CPIM, CSCP, or CLTD Certifications are a plus.

- Supply Chain and Material Planning background.

REQUIRED SKILLS:

- Microsoft Excel experience.

- Knowledge of various purchasing and *MRP systems.

- Experience in adhering to guidelines and/or procedures.

SOFT SKILLS REQUIRED:

- Displays discipline and independent workload management.

- Ability to work under pressure and react professionally by handling stress productively and upholding ethical standards.

- Strong teamwork skills by being willing to help others and being open to receiving guidance.

- A willingness to improve performance using new techniques/insights and learning from own and others’ mistakes.

- Be dependable and reliable to complete tasks with priority with little guidance, successfully and repeatedly.

- Ability to collect and filter information to achieve optimal decisions using critical thinking.

- Quickly and accurately recall the specifics to situations.

- Communicate effectively with succinct, but detailed emails; clear, accurate message over the phone or short sheet meetings.

- Collaborate with internal and external customers to resolve problems.

BENEFITS:

- 401(k)

- Dental insurance

- Vision Insurance

- Disability insurance

- Employee assistance program

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Job Types: Full-time, Contract

Pay: $45,000.00 - $47,840.00 per year

Benefits:

- 401(k)

- Dental insurance

- Health insurance

- Paid time off

- Vision insurance

Work Location: In person