Wright Service Corp

Billing Specialist

West Des Moines, IA

Full-time

About This Job

Title: Billing Specialist

Type: Full-Time/Non-Exempt

Reports to: Payroll and Billing Supervisor

About Wright Service Corp:

Wright Service Corp. is a leading provider of environmental services, offering integrated vegetation management, forest and reforestation management, technology solutions, sustainability consulting, landscaping, tree care, and more. The Wright family of companies includes Wright Tree Service®, Wright Outdoor Solutions®, Eocene Environmental Group℠, and other well-known brands such as Spectrum Resource Group and ArborCare.

Founded in 1933 and headquartered in Central Iowa, Wright Service Corp. has been 100% employee-owned since 2002.

Position Summary:

The Billing Specialist plays a key role in supporting the accuracy, timeliness, and integrity of customer billing processes. This position is responsible for generating, reviewing, and submitting invoices in accordance with customer agreements and internal policies, while also supporting billing-related inquiries and coordinating with operations and field staff as needed.

Responsibilities:

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Accurately prepare, generate, and submit customer invoices in accordance with utility and service contracts.

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Enter billing data into customer-specific platforms and internal systems, ensuring alignment with contractual obligations.

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Review billing documentation and timesheets to validate service hours, rates, job codes, and other invoice elements.

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Maintain organized and up-to-date billing records and documentation for audit and reference purposes.

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Reconcile billing discrepancies and resolve issues in collaboration with internal departments and customers.

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Assist in the preparation of periodic billing reports, customer summaries, and financial records.

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Respond to customer billing inquiries and requests with professionalism and timely follow-up.

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Ensure billing compliance with union and utility contracts, including rate changes, service modifications, and adjustments.

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Provide backup support for select payroll tasks during peak periods or team absences.

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Collaborate with field teams to collect and verify billing data as needed.

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Perform other related duties and administrative tasks as assigned.

Requirements:

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2+ years experience in billing, accounts receivable, or a related administrative role (utility or service industry preferred).

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Strong attention to detail with excellent data entry and organizational skills.

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Proficiency in Microsoft Office products, especially Excel.

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Ability to work independently and manage time effectively in a deadline-driven environment.

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Familiarity with customer invoicing systems or portals is a plus.

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Strong written and verbal communication skills with a customer service mindset.

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Demonstrated discretion when handling confidential information.

Benefit Summary:

Full-Time employees within Wright Service Corp are eligible for the following:

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Medical (HDHP & PPO), Dental, and Vision

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401k and 401k match

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ESOP (Employee Ownership Program)

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Paid Time Off (Vacation, Sick, Floating Holidays)

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Paid Parental & Family Care Leave

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Company Paid STD, LTD, and Life Insurance

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Paid Volunteer Time

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And More...

Learn more at

www.thewrightbenefits.com

Wright Service Corp. employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.