Billing Specialist

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose: PRIMARY PURPOSE OF POSITION

Responsible for reviewing, analyzing, and resolving customer billing exceptions in a timely and accurate manner. Through retrieval and analysis of customer account information, including meter data available from various system applications, appropriate actions are taken to resolve issues and produce accurate billing. Additional responsibilities include interfacing with various departments to complete special billings requests, manual billing, estimated billing, billing adjustments, revenue projection and billing audits on a monthly basis. Position may be required to work extended hours, including 24 x 7 coverage during storms or other energy delivery emergencies.

Primary Duties: PRIMARY DUTIES AND ACCOUNTABILITIES

Job Scope: JOB SCOPE

Use various available meter data systems applications, along with one's ability to review, analyze, correct and update meter data and billing determinant information in order to resolve billing exception work and related billing projects and requests in an accurate and timely manner.

Minimum Qualifications: MINIMUM QUALIFICATIONS

Preferred Qualifications:

PREFERRED QUALIFICATIONS

Benefits: Benefits

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.