About This Job
The Billing Specialist is responsible for the successful collection and follow-up on the company's outstanding accounts receivable. This position works closely with customers and their insurance companies in order to attain status updates on accounts and collect payments due. Job functions include:
•Billing/invoicing customers and insurance companies
•Managing customer payment methods such as checks, credit cards, etc.
•Establishing client follow-ups and monitoring past due accounts
•Communicating with homeowners and insurance companies
•Taking meticulous notes on the statuses of customer balances
•Working with the Billing Manager effectively to collect outstanding balances
•Compiling and escalating customer questions/complaints to the appropriate manager or team member for resolution
Great customer service attitude, an attention to detail, and efficient time-management skills are a must for this job. Accurate reporting in a fast-paced environment is crucial.
Prior roofing company experience preferred but not required.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
Schedule:
Ability to Commute:
•Jacksonville, FL 32256 (Required)
Work Location: In person