Position Overview:
The Assistant Manager supports the Property Manager and Regional Manager in all aspects of residential property management operations and financial performance. They play a crucial role in achieving business objectives, maximizing revenue, and ensuring compliance with company policies and procedures.
Key Responsibilities:
Operations
•Perform property inspections to ensure curb appeal, cleanliness of common areas, and address any hazards promptly.
•Assist in vendor selection and negotiate pricing for all vendor services.
•Manage resident issues, including disputes and maintenance repairs, ensuring timely resolution and documentation.
•Assist with the approval of resident applications, discounts, and lease renewals.
•Prepare and review daily and weekly traffic reports, activity, and availability reporting.
•Assist in rent collection and review of scheduled revenue, maintaining budgeted occupancy.
•Assume responsibility in the absence of the property manager.
Marketing
•Ensure the effectiveness of resident retention programs and maintain a positive workplace environment.
•Implement marketing plans, including advertisement, curb appeal, signage, banners, and models.
•Conduct comparable surveys to stay updated on market conditions.
Associate and Team Management
•Report general liability claims, workers' compensation claims, and asset loss claims accurately and promptly.
•Participate in all assigned company training and ensure team members also participate.
•Establish and maintain effective working relationships with co-workers, supervisors, residents, and the general public.
Legal Compliance
•Ensure leasing and occupancy decisions comply with applicable laws, prohibiting discrimination.
•Provide identical and complete information to individuals requesting apartment availability.
•Maintain professional personal appearance and pursue personal development for effective role performance.
Additional Responsibilities
•Perform additional duties and projects as assigned by the Property Manager, Regional Manager, Asset Manager, COO, CFO, or Ownership.
Required Qualifications, Skills, and Experience
•High school diploma or GED.
•Minimum of 1 year of property management experience preferred.
•Ability to read, analyze, and interpret complex documents.
•Effective communication skills, both written and oral.
•Comprehensive understanding of arithmetic, accounting, and financial statements.
•Proficiency in Word, Excel, Microsoft Outlook, and the Internet.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
Schedule:
Work Location: In person