Job Overview
We are seeking a proactive and results-driven Appointment Setter to join our dynamic sales team. This role involves engaging with potential clients through outbound calling, warm calling, and telemarketing to schedule qualified appointments for our sales representatives. The ideal candidate will possess excellent communication skills, a strong understanding of CRM software such as Salesforce, and experience in B2B sales, technical sales, or inside sales. This position offers an opportunity to develop business relationships, contribute to company growth, and gain valuable experience in marketing and customer service.
- Conduct outbound calls and warm calling to prospective clients using CRM tools like Salesforce
- Engage with potential customers via telemarketing and business development strategies
- Qualify leads by assessing client needs and matching them with our services or products
- Schedule appointments for the sales team to follow up on leads and close deals
- Maintain accurate records of all interactions within CRM software
- Collaborate with marketing to develop targeted outreach campaigns
- Utilize communication skills to negotiate and build rapport with clients
- Provide excellent customer service by addressing inquiries professionally and promptly
- Support inside sales efforts through effective communication and follow-up strategies
- Proven experience in telemarketing, B2B sales, inside sales, or technical sales preferred
- Strong negotiation and communication skills in English
- Familiarity with CRM software such as Salesforce or similar platforms
- Ability to conduct outbound calling and warm calling effectively
- Knowledge of marketing strategies related to lead generation and business development
- Excellent customer service skills with a professional demeanor
- Ability to work independently and as part of a team in a fast-paced environment
- Strong organizational skills and attention to detail
- Prior experience in technology sales or CRM management is a plus
This role is ideal for motivated individuals eager to develop their sales expertise while contributing directly to the growth of our organization.