Business Systems Support (Microsoft Dynamics 365 Business Central)
- Help test and review our new ERP system to make sure it works as expected.
- Assist in documenting processes and identifying where improvements can be made.
- Support end users with day-to-day questions or basic troubleshooting.
- Help with data entry, validation, and report checks.
- Assist in testing internal web applications and reporting issues to developers.
- Work with business users to understand what’s needed from each system.
- Help verify fixes, test new features, and update documentation.
- Provide feedback on ease of use and help identify potential improvements.
- Learn how data flows from connected devices into our systems.
- Help verify that data is updating correctly in Power BI dashboards.
- Assist with setting up and testing basic data connections or integrations.
- Support data tagging, visualization, and reporting activities.
- Document test results, configurations, and troubleshooting steps.
- Support users across different departments and escalate issues when needed.
- Collaborate with IT and development teams to ensure smooth system operation.
- Contribute to continuous improvement efforts and automation projects.
- Associate’s degree or equivalent experience in Information Systems, Computer Science, or a related field.
- Basic familiarity with Microsoft Dynamics 365 (Business Central or NAV) or other ERP systems.
- Understanding of general IT concepts, databases, and web applications.
- Experience with Microsoft Excel and basic Power BI.
- Good communication skills and attention to detail.
- Exposure to Python or Django web applications.
- Interest in IoT, data integration, or cloud technologies.
- Experience with Power Automate, Zapier, or similar tools.
- A desire to learn and grow in application support or data analytics.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.