NEW BRAUNFELS UTILITIES

Administrative Assistant People & Culture

New Braunfels, TX

Full-time

$49,920-$76,960

About This Job

Position Summary

The Administrative Assistant – People & Culture provides comprehensive administrative support to the Director of People and Culture, while also supporting the Human Resources, Learning & Development, and Safety departments. This role requires a high level of discretion, organization, and the ability to anticipate needs to ensure efficient operations. The ideal candidate will handle sensitive information with professionalism and contribute to key initiatives across the functional areas the Director of People & Culture oversees.

Essential Duties & Responsibilities

ADMINISTRATIVE SUPPORT

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Process and reconcile bills, invoices, and Purchase Orders for the Director and supported departments.

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Manage monthly P-Card transactions and ensure timely reconciliation for the Director and supported departments.

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Accurately process, track, and verify time and attendance records on behalf of the Director.

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Prepare professional presentations, reports, and documents using tools such as PowerPoint and Excel.

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Draft and manage requisitions, correspondence, and other department-related documentation.

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Assist with the development and maintenance of dashboards and tracking tools for data-driven decision-making.

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Organize and prioritize communications, tasks, and deadlines to keep the Director informed and on schedule.

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Provide coordination support for projects related to employee engagement, talent development, and policy initiatives.

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Maintain organized electronic and physical filing systems; serve as the records retention liaison for supported departments.

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Foster strong, professional relationships across departments while maintaining strict confidentiality.

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Assist in planning and coordinating leadership meetings, workshops, and annual retreats.

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Perform and support special projects and additional duties as assigned

COMMUNICATION

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Manage the Director’s calendar, appointments, and reminders with efficiency.

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Schedule and organize meetings, including sending invitations, preparing materials, recording minutes, and following up on action items.

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Take accurate and concise meeting notes, highlighting key decisions and responsibilities.

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Screen and prioritize incoming communications (calls, emails, mail), exercising sound judgment to determine priority and respond as appropriate on behalf of the Director.

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Serve as a liaison for the Employee Experience Team, coordinating meetings and providing organizational support.

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Monitor follow-up tasks assigned to management staff and provide regular status updates to the Director.

GENERAL RESPONSIBILITIES

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Maintain regular attendance; leave schedule should be managed so as to not interfere with the ability to accomplish tasks, including special projects and assignments with deadlines

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Adhere to NBU safety guidelines and practices at all time and in all situations

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Maintain a clean and safe work area, office, field site, and vehicle as applicable

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Develop and maintain effective customer service skills for communications with co-workers, customers, and the public, in general

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Maintain strict confidentiality of business, employee, and customer information in written and oral communications and

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safeguard sensitive documents

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Adhere to NBU policies and procedures

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Exemplified NBU Core Values of Integrity, Stewardship, Team, Culture and Safety

Participate in and support initiatives to reach annual NBU Performance Measures

Formal Education and Work Experience Requirements

Degree/Diploma Obtained: High School Diploma/GED

Work Experience Time Frame: Five Years or More Field of Study: General Studies

Other: Some college or advanced education preferred

Certification and Licensures Requirements

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Other Minimum Qualifications

Behavioral Competencies

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Organizational skills. Consistently manage workloads effectively, use resources efficiently, and orchestrate multiple activities at once to accomplish a goal. Ensure that all follow-up responsibilities are completed timely and with minimal supervision.

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Anticipate, improvise, and adapt for optimal resolutions.

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Communication skills. Ability to write clearly and succinctly. Communicate effectively with Executives to express thoughts and ideas clearly.

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Process Oriented. Good at figuring out the processes necessary to get things done, knows how to organize people and activities, understands how to separate and combine tasks into efficient work flow, understands business needs and trends and can see opportunities for synergy and integration.

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Attention to Detail. Double-checks the accuracy of information and work product to provide accurate and consistent work.

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Provides information on a timely basis and in a usable form to others who need to act on it. Carefully monitors the details and quality of own and others' work. Completes all work according to procedures and standards.

Administrative Assistant People & Culture

About This Job

Position Summary

Essential Duties & Responsibilities

Essential Duties & Responsibilities

ADMINISTRATIVE SUPPORT

COMMUNICATION

GENERAL RESPONSIBILITIES

Formal Education and Work Experience Requirements

Degree/Diploma Obtained: High School Diploma/GED

Other: Some college or advanced education preferred

Certification and Licensures Requirements

Click or tap here to enter text.

Other Minimum Qualifications

Behavioral Competencies

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