Overview
Tri-County Electric is the electric utility serving the rural parts of Madison, Taylor, and Jefferson counties in North Florida. We are a smaller electric cooperative serving approximately 20,000 members. Due to an upcoming retirement, we are seeking a detail-oriented and experienced Accounts Receivable Supervisor to join our Corporate Services team. The applicant selected will work concurrently with the current Accounts Receivable Supervisor until their retirement in January 2026. This role is responsible for overseeing the accounts receivable process, ensuring accurate and timely billing, collections, and Capital Credit distribution. The ideal candidate will possess strong problem solving, leadership, and computer skills.
Duties
•Assumes responsibilities and appropriate authority for results from the activities in the following functional areas; the authority to be consistent with policies, procedures, and specific authority as delegated by the VP of Corporate Services.
•Establish controls for the billing process to ensure bill accuracy.
•Develops and recommends long and short-range plans for the Billing Department.
•Maintains Capital Credit records and distribution of funds.
•Reviews internal departmental records for accuracy and directs any necessary corrections.
•Initiates changes to existing functions to increase efficiency and effectiveness.
•Prepares consumer accounting database reports.
•Maintains daily member account funding reports for exceptions or rejected payments.
•Review and prepare customer refunds.
•Supervise reporting personnel, train via coaching skills and performance evaluations.
•Create monthly billing calendar and manages all customer billing processes.
•Reconciles monthly sales reports.
•Balances all A/R and billing transactions daily.
•Administer year end closeout procedures for iVUE Service
•Administration over VAULT, or future document scanning database, user rights and file organization.
•Maintains TNS-collar addition and changes.
•Maintains Energizing Education scholarship program.
•Generates activity reports in support of Administration activities.
Skills
•Associate degree required.
•Five years of progressively responsible utility experience including problem resolution and customer assistance activities and supervisory responsibilities.
•Must have a good knowledge of general office procedures and a commitment to the cooperative principles of doing business, including knowledge of rural electrification and cooperative programs.
•Must have working knowledge of the Cooperative's rates, billing and collecting regulations.
•Must possess a broad knowledge of Customer Information Systems.
•Experience with NISC's iVUE Customer Information System highly preferred
•Must have considerable skill in effectively dealing with a variety of people under different circumstances.
•Must have good communication skills and project a good image.
•Experience with word processing preferred.
Job Type: Full-time
Pay: $66,002.00 - $81,053.00 per year
Benefits:
•Employee assistance program
Schedule:
Work Location: In person