Warranty Administrator

Warranty Administrator

Curtis Power Solutions

Fredericksburg, VA

Compensation based on experience, skills, and abilities ranging from $55,000-$65,000 per year

Curtis Power Solutions, a subsidiary of Indel Power Group, has an opening for a Warranty Administrator at our location in Fredericksburg, VA. This individual will be organized with the ability to multi-task and possess good customer and communication skills, we have a great opportunity for you. Joining the service team will provide you with a rewarding work environment, excellent pay and benefits, and an opportunity for advancement.

Key Responsibilities

- Provide administrative assistance to all CPS locations to process OEM warranties and CIF claims for the parts and service department.

- Receive and process all parts and service warranty claim documentation, research missing information and create claims in various systems

- Promptly address and resolve customer concerns and service follow-up issues

- Maintain open communication with technicians, management team and customers regarding job status

- Manage the warranty aging with making adjustments for automatic write-offs and working with management on short pay balances to maintain a clean aging balance.

- Providing monitoring and analysis of warranty data leading to identification of potential issues and concerns

Why Indel Power Group

- Competitive compensation package, DOE

- Rewarding work environment

- Opportunities for relocation & advancement

- Long established, family-owned business

Indel Power Group Offers

- Medical Excellent medical, dental, & vision coverage

- Short-term/long-term disability and employee life insurance

- 401k, with matching

- Employee Assistance Program (EAP)

- Paid Annual Leave

- Paid Holidays

Indel Power Group is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.