Salesforce Administrator

No recruiter support on this position

Position Summary

We are seeking a proactive and detail-oriented Salesforce Administrator to manage, optimize, and support our Salesforce platform. This role will be instrumental in configuring and maintaining Salesforce to meet evolving business needs, with a strong emphasis on supporting Salesforce Revenue Cloud Advanced (RCA) (Configure, Price, Quote) functionality.

Key Responsibilities

- Administer day-to-day operations of Salesforce, including user setup, profiles, roles, permissions, object configuration, flows, page layouts, reports, and dashboards.

- Support and enhance Salesforce Revenue Cloud Advanced (RCA) functionality for pricing, product configuration, quote generation, and approval processes.

- Collaborate with business stakeholders to gather requirements and translate them into scalable Salesforce solutions.

- Maintain system integrity through data validation rules, duplicate management, and ongoing data quality initiatives.

- Create and maintain documentation for configurations, workflows, and processes.

- Monitor Salesforce releases and recommend enhancements that align with organizational goals.

- Work with developers and third-party partners to implement integrations, custom solutions, and enhancements.

- Train end-users and provide ongoing support and troubleshooting for Salesforce issues.

Preferred Qualifications

- 3+ years of Salesforce Administration experience, including declarative automation (Flows, Process Builder).

- Salesforce Revenue Cloud Advanced (RCA) hands-on experience in managing pricing rules, product rules, quote templates, and quote-to-cash processes.

- Strong understanding of Salesforce best practices, data model, and security architecture.

- Salesforce Administrator certification required.

- Additional certifications in RCA preferred.

- Experience using tools such as Data Loader, Workbench, or SOQL.

- Strong analytical, problem-solving, and communication skills.

- Ability to work alongside a Consulting Firm as part of a Revenue Lifecycle Transformation. Confirm that they are using Salesforce best practices in their methodology.

Nice to Have

- Experience in utilities, field operations, or infrastructure services industries.

- Experience with AppExchange products relevant to RCA

- Familiarity with Agile project methodologies and ticketing systems like Azure DevOps or ServiceNow.

About Osmose:

Osmose is the market-leading provider of critical resiliency, assessment, and restoration services for electric transmission, distribution, and telecommunications companies.

Benefits:

Come grow with us! Full-time employees enjoy a comprehensive benefits package that includes:

- Medical Insurance and Health Savings Account with company contribution

- Dental, Vision, Life Insurance, STD, LTD, Critical Illness Plan and more!

- 401(k) with excellent company match

- Paid time off (vacation, sick, floating holidays)

Osmose is an Equal Opportunity employer. EOE M/F/Disabled/Vet