Entergy

Vice President, Meter to Cash

LocationNew Orleans, LA
Job Typefull_time

About This Job

Job Title:

Vice President, Meter to Cash

Work Place Flexibility:

Onsite

Legal Entity:

Entergy Services, LLC

Job Summary/Purpose

The VP of Meter to Cash leads a team accountable for providing proactive revenue management services to our operating companies by processing and validating meter data, generating bills, managing customer payments,

and ultimately ensuring timely and accurate revenue recognition. This role will be engaging and driving accountability to executive leaders across the enterprise on the end-to-end processes that play a role in achieving these objectives and doing so with efficiency. This role is tasked with the data integrity ownership of our customer billing system and our meter management system. This role must establish and maintain a strong lean operating system model that will drive sustainable performance improvements. This role is required to support a positive regulatory environment through improving customer perceptions, providing ongoing performance transparency, and maintaining the enterprise POV on best practices. As this role will be driving a transformation in performance, they will also be building a team to transformation employee engagement through effective leadership, communication, and alignment across the organization to the strategy.

Job Duties/Responsibilities

Develop the vision and strategy to deliver top performance across processing and validating meter data, generating bills, managing customer payments, and ultimately ensuring timely and accurate revenue recognition
Install key controls across the processes to reduce financial and regulatory risks
Embrace LEAN operating system

+ Deliver performance transparency + Drive data driven problem solving + Conduct Operating review cadence + Install Standardized processes

Advocate for cross functional key metrics and accountability across the end-to-end process to deliver sustainable results
Optimize receivable balance through creative collection practices that balance financials and customer satisfaction
Protect our customers and their data from fraudulent behaviors
Ensure the data integrity of our Customer Billing System and our Meter Management system
Deliver accurate bills monthly to all customers
Ensure meters are functioning properly and delivering accurate reads to customers
Design and deliver based on customer expectations (i.e, accurately deploy new rate designs,etc)


Minimum Requirements

Minimum

education

required of the position

BS/BA degree or equivalent experience required, graduate degree a plus

Ability to develop vision and strategy across a fragmented process
Ability to influence accountability cross-functionally
Strong business finance acumen with a deep understanding of the Utilities industry, processes and systems
Ability to learn, understand and converse around key business issues
Respected and trusted leader with a proven track record of achievement through change
Strong passion for both speed and simplicity
Ability to analyze and assess organizational needs and provide solutions accordingly
Strong written and verbal communication skills
Detail-oriented and operationally focused
Ability to motivate teams and produce desired tangible outcomes within tight timeframes
Strong project planning, tracking & organizing skills
Takes initiative and brings impeccable follow-up skills
Demonstrated problem-solving skills

Minimum Experience Required Of The Position

The successful candidate will be an established, high-energy leader with a proven track record of providing sustainable solutions that drive breakthrough, strategic operational capabilities. Targeted candidates will have deep experience building / leading a customer focused meter to cash platform in a large company, and there is a strong preference for candidates who have direct experience within Utilities. S/he must be a collaborative change agent with a strong customer focus and a relentless drive to add value to the businesses served.

Deep experience in Finance and Accounting (, Accounts Receivable, Payroll, etc.)

Demonstrated ability to set vision and strategy, drive performance and consistently produce tangible results
Customer-focused leader with experience implementing large-scale process changes
Ability to develop innovative solutions to complicated process issues in a fast-paced and demanding environment – all while building strong partnerships with stakeholders
Experienced working in a complex, heavily matrixed organization
Brings a focused cost management mind-set; proactively identifies opportunities to reduce costs and executes plans in a timely, efficient fashion
Sound judgement and ability to influence at all levels
Drive for results to exceed expectations and make a positive impact for our customers, employees, communities and owners

Minimum Knowledge, Skills, And Abilities Required Of The Position


None


Any certificates, licenses, etc.

required of the position


None

Primary Location:

Louisiana-New Orleans Louisiana : New Orleans || Texas : The Woodlands

Job Function

: Professional

FLSA Status

: Professional

Relocation Option:

Level I

Union description/code

: NON BARGAINING UNIT

Number of Openings

: 1

Req ID:

119485

Travel Percentage

:25% to 50%

An Equal Opportunity Employer, Minority/Female/Disability/Vets. Please click here to view the EEI page, or see statements below.

EEO Statement:

The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. The Entergy System of Companies complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:

Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant, employee, or third party on his or her behalf. If you are an individual with a disability and you are in need of an accommodation for the recruiting process please click

here

and provide your name, contact number, the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The non-confidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please contact HRCompliance@entergy.com to schedule a time to review the affirmative action plan during regular office hours.

Working Conditions

As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note:

Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.

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