Technical D365 Business Central (BC) Analyst

Trinity Products is a leader in supplying steel pipe, plate and coil as well as steel fabrication. We’re more than just a steel fabrication company—we’re a 100% employee-owned team driven by pride, precision, and performance.

As a Technical D365 BC Analyst

, you will be responsible for implementing and customizing Microsoft Business Central to meet the organization's requirements and to support the transition between Phase 1 and Phase 2 of D365 BC implementation. You will help drive the next stage of a successful ERP implementation. Following the recent go-live of core modules, this role will focus on improving system adoption, resolving post-go-live issues, and preparing the organization for Phase 2 enhancements.

What You'll Do

- Serve as the primary liaison between business teams and the D365 BC platform.

- Triage and resolve system support tickets to reduce reliance on external partners.

- Support and train department users to strengthen internal BC expertise.

- Analyze and document current business processes to identify automation opportunities.

- Gather requirements and support planning for Phase 2 system improvements.

- Test system updates, troubleshoot issues, and coordinate with IT and vendors.

- Develop user guides, documentation, and training materials.

- Track and communicate progress, system improvements, and issue resolution.

- Create new reports, visualizations, and workflows based on requirements. Maintain, troubleshoot, and update current reports to meet business needs.

Requirements

- Bachelor's degree in computer science or equivalent experience.

- Expertise in Microsoft D365 Business Central - at least 3 years of experience.

- Experience with key BC modules, including Finance, Supply Chain, Inventory, and Operations.

- Strong technical skills in data management, API integrations, and report writing.

- Proficient in RDLC Report Development & SQL Server Database.

- Exposure in Power Platform.

- Excellent problem-solving skills.

- Passion for mentoring and sharing knowledge.

- Ability to multi-task and strong attention to detail with excellent time management skills.

- Highly organized and able to work well under pressure.