Systems Administrator, Associate/I/II/Engineer

MDU Resources Group, Inc. MDU Resources Group, Inc. is seeking a Systems Administrator to join our Enterprise Identity and Applications Support team. This individual needs to be highly motivated with a strong work ethic and ability to work in a collaborative team environment. The ideal candidate will possess direct experience with multiple technologies supported by our team such as Citrix, Microsoft Exchange, Microsoft SharePoint, Duo, and Application Allowlisting.

All MDU Resources employees are responsible for placing safety as their #1 priority in day to day work routines for themselves and others.

MINIMUM QUALIFICATIONS

Systems Administrator, Associate: ($55,500 - $69,380)

- Must possess a working knowledge at a level normally acquired through a bachelor’s degree in information technology or related field of study; and

- One year experience in the Help Desk technical field, including previous work in a customer service capacity.

Systems Administrator I: ($62,130 - $77,660)

- Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in computer science, information technology (IT) or related field; and

- Two years’ experience providing technical support for the hardware, operating system software, security systems and file structures for an IT infrastructure

Systems Administrator II: ($71,460 - $89,330)

- Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in computer science, information technology (IT) or related field; and

- Four years’ experience providing technical support for the hardware, operating system software, security systems and file structures for an IT infrastructure

Systems Engineer: ($94,460 - $118,080)

- Requires knowledge of systems administration, programming, and networking at a level normally acquired through the completion of a four-year degree in computer science, information technology (IT) or related field; and

- Six years’ experience providing technical support for the hardware, operating system software, security systems and file structures for an IT infrastructure

PREFERRED QUALIFICATIONS

- Experience designing, supporting, and troubleshooting Microsoft Active Directory technologies such as AD, GPO, DNS, DHCP, Entra ID, AAD Connect, Duo MFA, Microsoft Authenticator, Conditional Access policies, SSO, PIM.

- Knowledge of Citrix technologies to include XenApp and StoreFront.

- In-depth understanding of Exchange Online, including hybrid configurations, mail transport rules, and eDiscovery.

- Proven experience with mail security technologies including DMARC, DKIM, and SPF.

- Experience developing and enforcing policies and procedures for Teams, SharePoint, and Exchange governance and security.

- Experience supporting PKI and certificate management.

- Experience supporting Application Allowlisting technologies.

- Strong PowerShell scripting skills for automating tasks across Teams, SharePoint, and Exchange.

OTHER REQUIREMENTS

- Must take all measures necessary to protect networks, devices, programs and data from cyber-attack, damage or unauthorized access.

- This position is located in Bismarck, ND but may consider a remote work location in the United States where MDU Resources is authorized to do business.

- Must be legally authorized to work in the United States, no sponsorships considered.

- May be required to maintain a valid driver's license.

- If the need for unescorted access to security sensitive business locations and/or systems (i.e. Electric EMS system), must submit to periodic background checks.

JOB RESPONSIBILITIES

- Administration of applications managed by Enterprise Identity and Applications team.

- Assist with the adoption of Microsoft 365 services and security features as appropriate for our business.

- Support Microsoft 365 and service strategy, assess impact and plan for roadmap changes and upgrades accordingly.

- Design, manage, and troubleshoot all aspects of Entra ID (Azure AD) including setup of enterprise applications, SSO, App Registrations, Conditional Access policies.

- Manage and support Enterprise email services including Exchange Online, Exchange Hybrid, SMTP Relay, Mail Hygiene, and filtering, SPF/DMARC/DKIM, Transport Rules, and eDiscovery.

- Support Microsoft Active Directory including DNS, DHCP, GPO, and ADCS PKI environment.

- Maintain accurate records of all maintenance work and or installations performed on Enterprise systems.

- Provide Level 2 support for application-related issues and incidents including on-call support as part of a scheduled rotation with other team members.

- Performs other tasks and special projects as assigned.

Deadline to Apply: September 17, 2025

To view our comprehensive and competitive benefits package, click here.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.