IT Systems Administrator

C-FER’s mandate is to advance safety, efficiency, and environmental performance in partnership with the energy industry. Additionally, we are committed to playing a major role in reducing the carbon footprint of the global energy industry. Specific examples of this commitment include projects in the areas of geothermal energy, low carbon hydrogen production and distribution, and carbon capture and storage.

We work with our energy industry clients and partners to develop and evaluate leading-edge technologies for the most challenging non-standard engineering applications. Our clients include the world’s major oil and gas companies, major pipeline transmission companies, and manufacturers that supply equipment to these industries.

We are currently recruiting for an enthusiastic and highly motivated full-time IT Systems Administrator to establish, operate and maintain C-FER computer networks and related hardware and software including providing technical direction, overseeing internal client support, and keeping C-FER’s computer and network systems operating, current and secure. This position will be fully on-site, supporting both of C-FER’s Edmonton locations, but will be based out of our 200 Karl Clark Road, Edmonton location. The successful candidate will work well independently on assignments/projects that are complex and require specialized knowledge.

Specific duties and responsibilities:

- Oversees the installation, support, maintenance, configuration, and integrity of computer systems within C-FER’s environment.

- Ensures on-premise and cloud services are designed, sized, provisioned, and configured to meet C-FER’s business needs.

- Ensures employees have the necessary computing resources and equipment to perform their duties, based on collaboration with respective managers and in accordance with applicable policies and guidelines.

- Ensures effective troubleshooting of hardware and software issues, delivering user-centric solutions.

- Resolves email, collaboration, and access issues; implements compliance policies; manages data loss prevention and multi-factor authentication settings.

- Ensures data and media recoverability by establishing backup schedules and database archive operations that comply with industry best practices and records management policies.

- Monitors and recommends long-term requirements for computer systems operations and administration by overseeing continuous upgrades and improvements to C-FER’s systems.

- Conducts routine hardware and software audits of operating systems, workstations, servers, and services to ensure compliance with established standards, policies, guidelines, and configurations.

- Provides technical direction on how external electronic services interact with C-FER’s network systems.

- Reviews external environments, emerging technologies, and industry standards, and articulates their potential impact on C-FER’s operating environment.

- Drafts and creates technical documentation and supporting resources to provide instruction and information on IT processes.

- Documents the inventory and purchasing history of all IT assets.

- Assists in the creation of C-FER’s network and computing policies and guidelines.

- Oversees and reviews work of IT team members as needed.

As the ideal candidate you will have the following qualifications:

- Accredited 2 to 3-year Information Technology Certificate or Diploma with a minimum of 7 years of related work experience in supporting a computer networking environment, or a Bachelor's Degree in a related field with a minimum of 5 years of related work experience, or equivalent.

- Experience with the following: Windows operating systems, applications, and computer hardware/software; creating, managing, and maintaining a diverse computer networking environment, including troubleshooting a Microsoft Active Directory environment; supporting and administering a Microsoft 365 (M365) cloud environment; managing and operating Microsoft Azure resources; resolving email, collaboration, and access issues; implementing compliance policies, managing data loss prevention and multi-factor authentication; implementing backup strategies and operating backup management systems; supporting and maintaining VMware virtualization platforms and infrastructure; maintaining Microsoft server operating systems and applications; supporting and managing firewall devices for robust network security; and utilizing disk imaging technologies and deployment processes.

- Advanced understanding of networking protocols and standards.

- Advanced understanding of cloud services, technologies, and platforms.

- Proven customer service skills with high standards of quality and a strong desire to support internal users.

- Strong verbal and written communication skills.

- Ability to prioritize and organize tasks to meet deadlines.

- Attention to detail and a flexible approach to work responsibilities.

- Strong problem-solving skills.

- Ability to legally work in Canada for C-FER.

- Ability to work on-site daily (i.e. no remote or hybrid work).

Nice to haves:

Understanding of:

- Intune Device Management.

- managing and supporting mobile devices.

- application packaging, deployment, and maintenance tools.

- automation processes and script development (e.g., PowerShell).

- web technologies.

- managing and operating SharePoint resources.

- managing of engineering math software (e.g., Solidworks, ANSYS, Mathcad, and Diadem)

- Linux operating systems and applications.

C-FER offers a dynamic work environment and a competitive total compensation package, including earned days off, personal wellness account and many company‑sponsored social activities to build rapport with your colleagues. Our team loves the variety of work we do as no two days at C-FER are the same! We offer excellent opportunities for professional growth and career advancement.

If you believe you are qualified for this position, please forward your resume together with a cover letter in a single PDF document quoting Competition No. 25-005 to careers@cfertech.com. This position will remain open until a suitable candidate is hired.

We thank all applicants for their interest; however, only those chosen for further consideration will be contacted.