IT Infrastructure Administrator I, II, or Senior

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

- Competitive pay with bonus opportunities

- Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance

- Relocation assistance

- Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.

- Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP

COMPENSATION INFORMATION

The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Senior IT Infrastructure Administrator Pay Range: $95,200.00 - $123,700.00

IT Infrastructure Administrator II Pay Range: $76,000.00 - $96,900.00

IT Infrastructure Administrator I Pay Range: $62,500.00 - $76,550.00

Join our dynamic IT Infrastructure Team!

Are you ready to be part of a growing company known for its outstanding culture and dedication to employee development? Here’s your chance to join a collaborative, forward-thinking IT Infrastructure Team that plays a vital role in supporting the systems that keep operations running today—and preparing for the challenges of tomorrow.

As a member of our IT Infrastructure Administration Team, you’ll have the opportunity to sharpen your technical skills while working with cutting-edge tools and technologies. Our team is responsible for building and managing all Windows and Linux servers that support SPP’s business functions. We also manage key infrastructure platforms such as Active Directory, Microsoft Exchange, VMware vSphere, CyberArk, Red Hat Ansible Automation Platform, and HashiCorp Terraform.

This position focuses on virtualization and hardware infrastructure. In this role, you will build and decommission servers, manage VMware and Cisco environments, and work to enhance current processes and create new ones that bring efficiency and cost savings. You'll have the opportunity to research and implement new technologies that benefit the team, the organization, and its members. Experience with VMware vSphere, ESXi, Horizon, Cisco server hardware, UCS Manager, and Intersight will be key to success in this role.

If your strengths lie in virtualization and hardware, we have a role that fits you. Join us and play a crucial part in maintaining and modernizing the systems that power our mission. Apply today and become a vital part of our infrastructure team!

To be successful as the IT Infrastructure Administrator II or Senior, we're looking for:

- Bachelor’s degree or certification in an Information Technology related field, or combined equivalent experience

- Senior: A minimum of six (6) years infrastructure support experience

- Level II: A minimum of three (3) years infrastructure support experience

- Level I: No experience required

- The incumbent’s experience must demonstrate effective computing and problem solving skill

- An effective knowledge of enterprise server operating systems, applications, hardware configurations, hardware upgrade or repair, problem solving, and troubleshooting skill

- Knowledge of tcp/ip v4 and v6 networking as it pertains to systems configuration

- Effective written and oral communication skills

- Good customer service and organization skills

- Technical certification pursuant to the Infrastructure Admin Technology Training Certification Program. The following list of technical certifications are examples for this role and are not to be considered a complete list:

- Microsoft Certified: Windows Server Hybrid Administrator Associate

- Microsoft Certified: Azure Administrator Associate

- Red Hat Certified System Engineer

- Red Hat Enterprise Linux Automation with Ansible

- VMWare Certified Professional - Data Center Virtualization

- CyberArk Level Two: Defender or Level Three: Sentry

- - If certification is not already held the selected candidate will have 2 years to meet this requirement.

Preferred:

- Scripting skills are preferred

Work Environment:

- This job operates in a professional office environment. This role routinely uses standard office equipment.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

While performing the duties of this job, the employee is regularly required to make decisions, interpret data, and problem solve.

The employee frequently is required to stand or sit for extended periods; use hands to operate a computer keyboard and standard office equipment.

The employee must occasionally lift and move up to 10 pounds.

Requires the ability to work and collaborate with managers and employees at all levels to exchange ideas, information, and opinions to facilitate the task.

Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.

Position Type and Expected Hours of Work:

- This is a full-time position. Days and hours of workweek are Monday through Friday; 8:00 a.m. to 5:00 p.m. Working extended hours may be required. Participation in on-call rotation.

Travel Requirement:

- This position requires minimal travel (approximately 10%).

SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at HR@spp.org and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).

At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.

Full job descriptions will be made available to those selected for an interview.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.