Superintendent, Operations

Requisition ID: 109316

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People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

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About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to more than 14 million people across 14 regulated jurisdictions and 18 military installations. American Water’s 6,500 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

As one of the fastest growing utilities in the U.S., American Water expects to invest $40 to $42 billion in infrastructure repairs and replacement, system resiliency and regulated acquisitions over the next 10 years. The company has a long-standing history of executing its core operations, aligned with sustainable best practices, through its commitments to safety, affordability, customer service, protecting the environment, an inclusive workforce and strengthening communities.

American Water has been recognized on the 2023 Bloomberg Gender-Equality Index for the fifth consecutive year, ranked 18th on Barron’s 100 Most Sustainable U.S. Companies 2023 List, earned the U.S. Department of Homeland Security SAFETY Act designation and U.S. Environmental Protection Agency’s WaterSense® Excellence Award, among additional state, local and national recognitions.

For more information, visit amwater.com and join American Water on LinkedIn, Facebook, Twitter and Instagram.

American Water is currently seeking a Superintendent , Operations to join our team in Woodridge, IL. In this role, you will supervise daily plant maintenance and control room operations for all IL facilities.

Position Information

$70,690.00 - $118,100.00 annually

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education, and/or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k),Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Supervises the day-to-day plant maintenance and control room operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

- Supervise and coordinate plant maintenance and control room work groups

- Assures policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability

- Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained

- Review control logic strategies and implement programing to optimize control strategies for treatment and pumping processes and automate where appropriate. Perform quality assurance checks of automation and process control systems

- May be involved in customer service-related issues

- Implement and foster the coaching and development of employees, including idea generation, within respective functional areas

- Develop and maintain relationship with Process Control vendors. Supports managers to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately. Continue to reinforce the importance of developing a diverse workforce

- Work collaboratively with other functions leads to mitigate business risks. Implement effective communications at all levels of our operations. Provide effective leadership that will enhance our abilities to be flexible to changing business environments. Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business

- May assist with water operations as needed

Knowledge/Skills

- Knowledge of the regulated water business and the regulations impacting the business

- Knowledge of process and operational areas

Experience/Education

- Bachelors or equivalent experience

- Minimum 2-5 years experience in operations

- State license preferred. Must possess valid drivers license

Travel Requirements

- Local and occasional regional travel

Work Environment

- Indoor and outdoor environment

- 24/7 operations

Other

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality

Join American Water...We Keep Life Flowing™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.