Student Intern - Automation and Modernization

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

Internship Title- Automation and PKI Modernization

Department – Enterprise Web Applications

Minimum Education level: Junior

Preferred Majors: Computer Science, Cyber Security, Software Engineering

Boost your skills by helping modernize enterprise web applications with automation and security upgrades, gaining hands-on experience in PKI and cutting-edge web technologies.

Who We Are

ISO New England is one of the most pivotal energy companies you may have never heard of. Our job is to oversee the 24/7 operation of the power grid that covers the six states of New England and to administer the region’s $10+ billion “stock exchange” for buying and selling of wholesale electricity. Our work ensures that over 14 million people can reliably turn their lights on and complete their jobs, take care of their families, and live in comfort with convenience.

About the Department

The Enterprise Web Applications team develops and maintains external-facing web applications that present data from upper systems and support critical services hosted within SMD-SSO—including CAMS, FCTS, and more. Our work spans product issue resolution, feature development, and process automation to improve security, efficiency, and user experience. We leverage modern DevOps and security tools such as Terraform, IAS, ArgoCD for continuous deployment, and HashiCorp Vault for secret management.

About the Internship

We are seeking a motivated Automation & PKI Modernization Intern to join our team. This role offers the opportunity to work on key initiatives supporting both automation and

security improvements, with direct exposure to real-world IT operations. The intern will help accelerate ISO New England’s PKI modernization efforts, strengthen automation, and support enhancements to secure communications across enterprise systems.

What You’ll be Working On

- Automate PKI management using HashiCorp Vault.

- Test external-facing web applications for identity-related flaws.

- Support ongoing SSO integration development.

- Write scripts and contribute to CI/CD pipelines.

- Assist with day-to-day operations, including issue triage, monitoring, and configuration.

How Will You Make an Impact

You’ll strengthen the security and efficiency of enterprise web applications by developing automation solutions and modernizing Public Key Infrastructures, directly supporting the reliability and protection of critical energy systems.

What We Look For in a Candidate

- Strong programming skills in Python, Java, or similar languages.

- Understanding of identity protocols (SAML, OAuth, OIDC).

- Exposure to cloud platforms and modern DevOps tools.

- Familiarity with automation or infrastructure as code (IaC) tools (Terraform, ArgoCD, etc.).

- Comfortable with debugging and troubleshooting in complex systems.

- Strong problem-solving and communication skills.

What You’ll Gain

- Hands-on experience with PKI automation and certificate management using modern tools.

- Exposure to production support and enhancement activities for enterprise web systems.

- Insight into cybersecurity practices, identity management, and secure communications.

- Collaboration opportunities with teams across cybersecurity, application development, and DevOps.

- Experience enhancing QA processes for external systems through test automation.

- The chance to directly contribute to ISO New England’s automation goals and PKI modernization initiatives.

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

#LI-DNP

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

To be eligible for the internship candidate must have completed at least the first year of college and be currently enrolled in a four year or graduate-level academic program. Candidates must have the authority to work in the US on a permanent basis, without requiring sponsorship.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug-free workplace and perform pre-employment substance abuse testing.