Shipping Clerk

Primary Role – Summary

This position is intended to focus on the FedEx and LTL needs of the Shipping Department; striving to ensure it runs efficiently, on time and within costs established. In addition, this position will train as backup for Shipping Manager (logistics scheduling, backhauls, driver management, etc.) and assist with Receiving when needed. Must be able to lift 50-70lbs, bend, pull, push, stand, and walk.

Responsibilities include (but are not limited to):

- Performs a combination of manual and clerical duties.

- Directs Product once received into Shipping Department. With a thorough inspection, ensure all defects are corrected before shipping.

- Records shipping data (crate/box dimensions, weight, charges, Sales Order revenue) in Excel spreadsheet for reporting and documentation.

- Prepares required reports for shipping / receiving – noting any shortages or damages for accounting, reimbursement, and record-keeping purposes.

- Prepares required documentation for shipped products (including work orders, bills of lading, shipping orders, handling needs).

- Process and schedule LTL pickups and deliveries.

- Confirms and records the receipt of shipments at destination.

- Ensures inventory control is maintained relating to boxes, packing materials, and other components; works with Purchasing for reorders and stock when necessary.

- Prepares boxes, crates or packing materials for shipments.

- Actively works with the Shipping Team to ensure accurate piece count for Small Package, LTL and TL.

- Ensure photos of LTL/TL are taken for record-keeping purposes.

- Receiving goods from deliveries when Receiving Team is unavailable.

REQUIREMENTS AND WORK AVAILABILITY

- Valid Driver’s License (able to obtain endorsements if necessary).

- Ability to safely operate a forklift and other manual and motorized transfer equipment to load and unload trucks – including assistance to Receiving when necessary.

- Excellent attendance and work ethics, strong communication skills.

PHYSICAL REQUIREMENTS AND DEMANDS:

- Frequent use of 2-3 flights of stairs; standing and walking throughout a large facility each workday.

- Use of arms, hands, climb, balance, stoop, kneel, crouch, and crawl.

- Lift, move, transport materials, products and items weighting up to 75 pounds, as necessary.

- Perform administrative and clerical desk work, at times for a continuous 8 (eight) hour workday or more.

- Strong speaking, training, and observation skills within manufacturing facility/sitting

- Work in non-climate-controlled locations (offsite and/or manufacturing facility).

COMPETENCIES

· General – This position requires you to be able to work independently and collaboratively with coworkers, supervisors, management. Ability to self-manage assigned workload distribution; multitask, accept distractions and unanticipated changed and prioritize in an effective way and excellent in a high-paged work environment; be focused and supportive to management at all times. You must be adaptable and calm under pressure, maintain a positive attitude and strong work ethic and problem-solving skills; exhibit a strong attention to detail and team-oriented thinking. Preferred: experience with problem-solving, excellent organization, documentation, and communication skills.

· Respectful Workplace – Position is e, including:

o Using respectful, supportive, and encouraging language in all interactions, no matter the subject of conversation; on bad days and good with positive attitude.

o Remain polite and listen with an open mind without asserting your position as “always right.”

o Dedicate to providing positive feedback while avoiding criticism especially for good actions.

o Respect and treat others as adults, while showing trust in management, that decisions, especially the tough ones are for the betterment of the Company and not personal.

o Approach conflict with maturity, and a true desire for resolution, refrain from over-reacting with aggression, criticism, or blame.

· Customer Service - Manages internal customers (co-workers) and external customers during difficult or emotional situations; Maintains confidentiality of all involved; Responds promptly to needs and requirements of the position, including due dates, requests for service, responses and/or assistance; Meets commitments and provided constant follow-up to issues, complaints, promises or otherwise.

· Interpersonal Skills – Performs duties as a conflict-solution specialist; Interactions with others are professional, understanding and without blame, judgement or otherwise; Willing to listen before reacting. Position remains focused on job duties and remains uninvolved with anything outside the scope of the position; Refrains from involvement, discussions, actions, or comments unrelated to the job duties, department or role; Keeps emotions under control; Remains open to others' ideas and tries new things.

· Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions without loss of focus.

· Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values

· Professionalism – Approaches others including co-workers with a tactful manner, never rude or blaming; Reacts well under pressure; Treats others with respect and consideration regardless of their status, position, or role; Accepts responsibility for own actions; Follows through on commitments without the need for constant supervision or instruction.

· Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

· Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

· Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. Available for overtime when required.

· Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

· Safety – Requires commitment to safety at all times including required training and certifications for equipment operation. Position may require specific certifications for safe operations of installation equipment.

· Reading and math skills — Ability to read and use a tape measure and other measuring gauges as required; be able to read and match numerical and alpha characters quickly and accurately.

· Excellent vision and depth perception —Must have acceptable site and depth perception to read blueprints and see details at close range, as well as from a distance and gauge and adjust dials to ensure products, machinery and equipment is functioning properly and the ability to perceive how near or how far objects, products, machinery, and equipment – including ability to see and perform functions for all equipment required.

· Computer skills – Position may require general computer knowledge including email and familiarity with MS Word or Excel.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Life insurance

- Paid time off

- Vision insurance

Experience:

- Microsoft Excel: 1 year (Preferred)

License/Certification:

- Driver's License (Required)

Ability to Commute:

- Adamsville, TN 38310 (Required)

Ability to Relocate:

- Adamsville, TN 38310: Relocate before starting work (Required)

Work Location: In person