Service Technician

Company Description

AWP Safety is a rapidly growing national safety services provider committed to protecting our customers’ people, businesses, and time. AWP Safety is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. Our team of 9,000+ professionals helps secure 2,000 work zones every day – ensuring customer crews, drivers, and our teams get home safely. The company’s capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America’s roads and work zone professionals need and deserve AWP Safety protection.

Job Description

This position is responsible for inspection, installation and maintenance of portable fire extinguishers, Gas monitors, SCBAs, Kenwood Walkie Talkie radios and Fall protection retractable. This position is an active, hands-on role requiring contact with vendors, customers, operations, field locations, and corporate departments. Preferred experience in safety products, safety concepts, utility and/or the construction industry is a plus.

ESSENTIAL FUNCTIONS

- Performs fire extinguisher inspections, maintenance, onsite installations and obtain portable FE license through International Code Council “ICC”.

- Performs testing, troubleshooting, sensor replacement and calibration for Draeger Gas Monitors.

- Performs flow test and maintenance for Draeger Self-Contained Breathing Apparatus “SCBA”.

- Performs testing, repair, and syncing frequencies for Kenwood Walkie-Talkie radios.

- Use hand tools, power tools and other equipment following detailed instructions, processes, and procedures to repair fall protection retractable.

- Performs routine inspection, maintenance, and minor repairs on rental personal protective equipment (PPE).

- Offer technical assistance and phone support to customers related to FE, SCBA, Walkie Talkie and Retractable.

- Process point-of-sales transactions accurately and efficiently.

- Be able to stand on your feet for 8-10 hours a day and lift a minimum of 40 lbs. consistently.

- Provide outstanding customer service.

- Complete transactions by processing purchase orders, cash, and credit cards.

- Notify management of potential security issues.

Work with team members to keep service room clean and organized.

Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

- Must have valid driver's license.

- Must be able to read and understand procedures and diagrams provided to use in repairing and maintaining Fire Extinguisher and PPE (Gas monitor, SCBA, Walkie Talkie and Retractable)

- Strong customer service mentality and proven track record of customer service success.

- Record of developing strong relationships with customers and employees; motivating positive outcomes.

- Strategic, creative, and tactical thinking ability to enable growth.

- Prior experience preferred in safety related field, utility, or construction industry.

- High sense of urgency, energy and entrepreneurial minded.

- Excellent computer skills, including Microsoft Office products, and point-of-sale systems.

Additional Information

- Competitive pay

- Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.

- Eligibility for benefits starts on the 1st of the month following your hire date.

- Company-paid 50K basic life insurance coverage.

- Company-paid long-term disability (LTD) insurance.

- Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

- Participation in the 401(k) retirement plan.

- Paid Time Off (PTO) and paid holidays.

- AWP named one of America’s Greatest Workplaces 2023 for Diversity

The salary range for this position is $22.00 - $25.00 per hour . The base pay offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.