Elliott & Frantz, Inc.

Service Manager

LocationJessup, MD
Job TypeFull-time
Salary$80,000

About This Job


Company Overview

Elliott & Frantz, Inc. has been a trusted name in the construction industry since 1962, providing top-tier products and exceptional service. With a commitment to quality and customer satisfaction, we offer an extensive range of construction equipment and parts from leading manufacturers.


Summary

We are seeking a dedicated Service Manager to join our team at Elliott & Frantz, Inc. in our Jessup, MD location. In this role, you will oversee our daily service operations, coordinate service schedules, manage the service team, and ensure high standards of customer service and equipment maintenance. Responsibilities include supervising service staff, managing repair and maintenance tasks, handling customer inquiries, and ensuring safety protocols are followed. This role also involves maintaining detailed service records and ensuring efficient workflow.


Responsibilities

Supervising service staff
Managing repair and maintenance tasks
Handling customer inquiries
Ensuring safety protocols
Ensuring efficient work flow


Requirements

Service Management, Customer Service, and Staff Supervision skills
Experience in heavy construction equipment maintenance and repair
Strong organizational and scheduling abilities
Proficient in maintaining detailed service records and documentation
Excellent communication and interpersonal skills
Ability to work in a fact-paced, on-site environment
Knowledge of heavy equipment construction equipment and industry standards a plus

If you are passionate about delivering exceptional service and ready to lead a talented team, we invite you to apply for the Service Manager position at Elliott & Frantz, Inc.


Job Type: Full-time


Pay: From $80,000.00 per year


Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance


Shift:


Day shift


Work Days:


Monday to Friday


Ability to Commute:

Jessup, MD 20794 (Required)


Ability to Relocate:

Jessup, MD 20794: Relocate before starting work (Required)


Work Location: In person

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