Service Manager

Description

We are seeking a dedicated and experienced Service Manager to join our growing team. As a Service Manager, you will play a critical role in ensuring that our service operations run smoothly and efficiently. You will be responsible for overseeing the service department, managing staff, and providing exceptional customer service to our clients. Your leadership will be pivotal in developing and implementing best practices to enhance service quality and operational efficiency. The ideal candidate will possess a strong background in service management, outstanding communication skills, and a passion for delivering top-notch customer experiences. In this dynamic role, you will also be responsible for budgeting, resource allocation, and performance monitoring within the department. If you are a proactive, results-oriented individual with a desire to lead a team and enhance service operations, we would love to hear from you. Join us in our commitment to providing outstanding service and fostering lasting relationships with our clients.

Responsibilities

· Oversee daily operations of the service department

· Manage and supervise the service team to ensure optimal performance

· Develop and implement service strategies to improve operational efficiency

· Ensure high levels of customer satisfaction through excellent service delivery

· Schedule service with customers

· Handle customer inquiries and complaints in a professional manner

· Collaborate with other departments to enhance service offerings

Requirements

· Proven experience as a Service Manager or in a similar managerial role

· Strong understanding of service department operations and best practices

· Excellent leadership and team motivation skills

· Exceptional communication and interpersonal abilities

· Ability to analyze performance metrics and make data-driven decisions

· Proficiency in relevant software and technology systems

Job Type: Full-time

Pay: $65,000.00 per year

Benefits:

Shift:

•

8 hour shift

Work Days:

•

Monday to Friday

Work Location: In person