Senior Information Systems Analyst

Job Posting Start Date:

2025-12-30

Job Posting End Date:

2026-01-21

At Bruce Power, you’ll experience the meaningful work of advancing Ontario’s clean energy future and medical isotope innovation while contributing to a culture of excellence. Step into an inclusive and dynamic environment that values collaboration, encourages bold ideas and empowers you to make a real difference.

From safely delivering clean, reliable power to families and businesses across the province and cancer-fighting medical isotopes around the world to supporting challenging and innovative nuclear projects like our multi-year Life Extension Program, we offer interesting and impactful opportunities. Ongoing training and development are part of every job, providing constant growth and skill-building potential.

Be a part of the team — our future is bright!

In support of achieving excellence and business results through safe, reliable operations, our Information Technology, IT Operations and Support Service Section is currently hiring for a Senior Information Systems Analyst (SISA).=

The Unified Communications (UC) team is responsible for managing and supporting Bruce Power’s communication and collaboration technologies, including enterprise telephony, video conferencing, AV systems, and related infrastructure. Various groups such as Nuclear Operations, Engineering, Supply Chain, MCR, Outages, and others rely on this team to ensure seamless, secure, and efficient communication across the organization.

The Senior Information Systems Analyst will support the Unified Communications team with a focus on telephony, conferencing, video and communication solutions and AV solutions. This role provides IT services through incident and problem management, contributes to projects including design, planning, and execution, and drives continuous improvement through advanced planning and prioritization. The successful candidate will help maintain lifecycle support for communication systems, implement modernization initiatives, and deliver reliable solutions for a large portfolio of business users across Bruce Power.

This is a permanent, full-time position which offers a competitive benefits, compensation and pension package and is located on site in Tiverton, Ontario.

Key Responsibilities:

- Prepare and maintain Branch business and office information management systems strategies, standards, policies, guidelines and architectural framework.

- Develop and make effective recommendations on the adoption of policies, practices and procedures including associated work methods.

- Provide advice, guidance, and instruction to personnel in the division regarding interpretation and explanation of new information management systems policies, practices, and procedures.

- Establish standards to assist the Manager in the development of an integrated and/or interfaced information management framework.

- Work with users, line unit support staff, consultants, and vendors to identify opportunities for new applications or enhancements.

- On assigned projects, work with a senior project leader in planning, coordinating, designing, developing, implementing, operating, and maintaining Branch information systems. Frequently act as the team leader.

- Provide a minimum set of standard and supported applications, operating systems and communications protocols.

- Assist the Manager in reviewing and providing assessments of Branch system proposals and monitoring of their implementation and operation.

- Under the guidance of the Manager, provide a consulting service related to the computing (hardware and software) systems and information technology needs of the Branch. Define the problem areas and develop alternative approaches for solution and their effect upon related aspects of the Branch's and line units' budgets. Provide data, advice and support to management and staff within the Branch line units.

- Prepare and make presentations on all aspects of systems development. Develop and provide direct training to users whenever it is more cost-effective or customized training is more desirable.

- Maintain inventory records on all computer hardware, software and communication components within the Branch as a basis for assisting in the preparation of a consolidated information technology business plan and budget.

- As required, represent the department on committees or task forces both internal and external to Bruce Power and influence parties to comply with actions beneficial to the Branch's interest.

- Act as a consultant in providing technical guidance and support to students, local support staff, and consultants.

- Set the priorities of the team including consideration of department goals, project requirements, strategic roadmap, end of life and lifecycle planning

- Provides technical direction to analysts; deep dives for complex issues that need resolution. Ensures quality execution of changes from an oversight perspective.

- Works with architecture team on technical design solutions and roadmaps

- Where applicable, support Service Delivery Lead or Project Managers in creation of schedule and forecasts and provides reports to leadership.

- Perform other duties as required.

Knowledge and Skills:

- Enterprise Application capabilities including technical administration; troubleshooting of software, configuration or user access problems; and awareness of business processes of Supply Chain, Work Management, Human Resources, Finance and Training is an asset.

- Experience maintaining system health, patching, general maintenance, security compliance, and managing high volume of operational tickets is preferred.

- Experience participating in the technical aspects of projects including evaluation of technical components in the acquisition or modification of software, hardware, technology, systems and products as well as planning, scheduling and estimating resources, providing technical expertise, coordination, monitoring progress and providing management with project status updates is considered an asset.

- Implementation and support of commercial off the shelf and custom applications on desktop, servers, and databases is preferred.

- Strong working knowledge of Windows desktop and server administration and configuration. Strong knowledge of AV systems, telephony, and collaboration tools.

- Strong Knowledge of Cisco networking technologies

- Internetworking of Operation Technology devices (camera’s, sensors, gateways.)

- Server Virtualization

- Familiarity with ITIL/ITSM frameworks.

Education and Experience:

- This knowledge is considered to be normally acquired through the completion of 4 years of university training.

- A period of over eight years and up to and including ten years is considered necessary to gain this experience.

Are you ready for a change?

Please complete the online application and attach a cover letter and resume, indicating your education and experience as it relates to this opportunity. We look forward to receiving your application and will be in contact with you, should you be selected for an interview.

The successful candidate will be selected based on related and required education, experience, knowledge and skills, a competency-based interview, and background reference checks.

As one of Canada’s Best Diversity Employers, Bruce Power is committed to promoting a culture of diversity, equity and inclusion where workers feel valued for their uniqueness and are recognized for their individual differences, talents and skills. Diversity, equity and inclusion is critical to our business as we recognize that our people are our greatest resource. To support our inclusive workplace culture, we welcome and encourage everyone to apply.