Sales Specialist

Jay's Metal is seeking two strong product and customer service oriented Sales Specialists to join our quickly growing team. This position is ideal for someone who is looking to establish themselves long term at company with opportunity for advancement, and to gain new skills and experiences.

Requirements

- Minimum 2 years customer service experience

- Courteous, polite, flexible communication skills

- Warm and welcoming personality

- People-person, loves to work with others

- Effective interpersonal skills, easy to work with

- Presentable, well groomed in appearance and hygiene

- Organized, able to follow procedures diligently

- High attention to detail

- Attentive listening and discovery skills

- Investigative attitude towards customer inquiries

- Exceptional e-mail and phone etiquette

- Clear, supportive, helpful telephone communication

- Computer aptitude, knowledge of Microsoft Office

- Ability to predict client needs

- Strong problem solving skills

- Flexible and able to adapt to procedure changes

- Positive, work ethic and attitude

- Quick, willing, eager learner

- Ability to adapt to change, shift tasks, prioritize

Duties

- Answer for incoming sales calls, emails, and texts

- Manage e-mail accounts, label and organize shared mailbox

- Greet, work with, and support all walk-in clients

- Provide a warm, attentive presence for clients

- Complete and present quotes to clients

- Solve problems effectively, in a timely manner

- Track and document leads

- Meet and exceed sales targets

- Communicate effectively with team members

- Ensuring customer communication is addressed

- Follow procedures and ongoing training

- Behave courteously and professionally at all times

- Use computer platforms as directed

- Express information accurately and concisely

- Become a product specialist, build product knowledge

- Pro-active investigation of customer needs

- Digitize and archive paperwork

Job Types: Full-time, Permanent

Pay: $22.00-$27.00 per hour

Benefits:

- Casual dress

- Dental care

- Extended health care

- On-site parking

- Paid time off

Education:

- Secondary School (required)

Experience:

- customer service: 2 years (required)

- sales: 2 years (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person