Refinery Account Manager

Would you like to take ownership of our customers’ needs to help them operate safely and efficiently?

Do you enjoy providing a vital service that supports successful refinery operations?

Join Our Downstream Chemical Team

Our Downstream Chemical Team leverages advanced chemistry, digital tools, and more than 100 years of industry experience to deliver value to our customers. We provide best‑in‑class support to improve water and process treatment applications within refineries, enabling safe, reliable, and optimized operations.

Partner with the Best

As a Refinery Process Account Manager, you will build trusted customer relationships while delivering technical and commercial support for refinery chemical programs. You will collaborate closely with Sales, Engineering, and Operations teams to drive value, identify growth opportunities, and ensure consistent, high‑quality program execution.

As a Refinery Process Account Manager, you will be responsible for:

- Building long‑term, strategic customer relationships to originate sales opportunities and develop business growth strategies.

- Supporting field activities including sampling, testing, application maintenance, and routine performance reporting.

- Supporting the development, installation, and optimization of systems and designs used to apply chemical products and technologies.

- Partnering with Sales and Engineering teams to develop and deliver customer presentations focused on value creation and process improvement.

- Providing account management fundamentals to understand customer needs, requirements, and potential sales opportunities while supporting account budget and P&L processes.

- Identifying and coordinating projects of varying complexity to deliver measurable customer value.

- Monitoring and maintaining existing customer programs, including tracking performance and documenting application results.

- Collaborating with cross‑functional team members to drive technical sales and innovative solutions.

Fuel Your Passion

To be successful in this role you will:

- Hold a Bachelor’s degree in Engineering or a related discipline.

- Have a minimum of 2 years of experience in hydrocarbon process treatment and/or industrial water treatment (wastewater, boilers, cooling towers).

- Demonstrate a solid understanding of industrial chemical treatment technologies and the sales process.

- Exhibit mechanical aptitude and effective troubleshooting skills.

- Have prior laboratory experience and/or familiarity with analytical methods and data interpretation.

- Possess a comprehensive understanding of customer requirements and refinery market conditions.

- Be able to communicate complex technical concepts clearly and concisely to internal teams and external customers at various organizational levels.

Work in a Way That Works for You

We recognize that people perform at their best in different ways. For this role, we offer the following working pattern:

- Monday – Friday, 7:00 AM – 4:00 PM

Working with Us

Our people are at the heart of what we do at Baker Hughes. We foster an inclusive, collaborative, and safety‑focused environment where individuals are supported, developed, and empowered to bring their authentic selves to work.

Working for You

We offer a competitive compensation and benefits package designed to support well‑being and long‑term success, including:

- Contemporary work‑life balance policies and wellbeing programs

- Comprehensive private medical care options

- Life insurance and disability programs

- Tailored financial programs

- Additional voluntary benefits

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.

The annual pay scale for this position is between $88,490.00 - $164,250.00.

Candidates for this role (office-based/ hybrid/ remote) must be located in or near the locations displayed above. The pay range/scale displayed above represents Baker Hughes’ good faith estimate of the minimum and maximum for this position at the time of this posting and applies to the possible locations for this position. Baker Hughes will issue a non-bias competitive offer; the salary range posted for this position reflects the projected hiring range for new hires, full-time salaries in some U.S. locations, not including equity or benefits. Where an applicant will ultimately fall within the pay range/scale depends on a variety of factors, including, for example, geographic work location, skillset, qualifications, internal pay alignment, level of experience, and demonstrated performance over time. Please keep in mind that the range stated above is the full base salary range for the role and does not include other forms of compensation. Your recruiter can share more about the pay range for this position during the hiring process.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

Baker Hughes will consider qualified candidates with criminal histories, including candidates with arrests or convictions records, in a manner consistent with the law according to the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act (CFCA).

The Baker Hughes internal title for this role is: Sales Specialist - Sales EnablerAbout Us:

We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

Join Us:

Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.