Job Summary:
The Property Manager is an integral part of the management team, playing a key leadership role for daily operation. The Property Manager is in charge of the day-to-day implementation of policies and procedures and programs that will assure well-managed, well-maintained building, placing maximum emphasis on positive responses to the concerns and needs of the residents, environmental health and safety, and qualify programs in coordination and conjunction with the Owner’s goals and objectives.
In addition, the Property Manager must provide “in charge” responsibilities for the property. These responsibilities include being on-call 24 hours, managing and delegating administrative staff, maintenance staff, and contractors.
Summary of Essential Job Functions
General Duties:
•Provides excellent customer service. Responds to resident requests/problems in a timely, courteous manner, and generate work orders directed to vendors or maintenance staff. Follows-up with the resident to ensure satisfactory resolution of the issue.
•Manages leases; requiring a familiarity with complex lease documents, terms and conditions and the proven ability to develop and maintain relationships with landlords and residents.
•Conducts periodic inspections of the property and resident spaces to ensure compliance with leases and the proper upkeep of the property.
•Ensures that property and lease files are properly maintained in accordance with company policy. Prepares and maintains appropriate resident lease files, records, and correspondence and file notes.
•Coordinates new resident occupancy including providing the new resident with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures, and maintenance request procedures.
•Becomes proficient with the buildings property management software. Coordinates entry of all property information into the software program and establishes reports as necessary.
•Obtains estimates/bids for repairs at the property. Generates and tracks repair projects, while working closely with maintenance manager to provide cost effective and long-term solutions.
•Prepares and manages contract, ensuring vendor compliance with all contracts.
•Coordinates and schedules appointments, on-site & off-site meetings, and conference calls, as needed.
•Collects and organizes all property information in a format for quick reference; stacking plans, rent rolls, etc.
•Cultivates a positive work environment that promotes the growth of all assigned employees. Encourages employee participation and effectively deals with conflict resolution. Maintains a current knowledge of labor and benefit laws.
•Financial Management including income and expenditure management, financial analysis and reporting capabilities.
•Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Conducts financial/business analysis including the preparation of reports.
•Accountable for all transactional, accounting & reporting activity for property costs including the oversight & review of month end activities.
•Prepares and manages operations budgets.
•Oversees receivables and payables.
•Investigates cost reduction opportunities.
Qualifications
Knowledge of:
•Pertinent local, state and federal laws, ordinances, codes, and rules; OSHA, ADA, Fair Housing Act, Alaska State Landlord/Tenant Act codes; including safety principles and practice, and dangers/precautions associated with hazardous materials.
•Office procedures, methods, and equipment including computers and applicable software applications; such as, word processing, spreadsheets, and databases.
•Human Resources Management as applies towards staff supervision, training, team development, performance evaluation, and disciplinary process.
•Plan, supervise, and direct the activities of the leasing office.
•Communicate clearly and concisely, both orally and in writing.
•Understand and execute oral and written instructions, policies, and procedures.
•Follow general safety and hazardous materials procedures.
•Apply and explain policies, procedures, rules, and regulations.
•Define problems, to collect and analyze date, to establish facts, to draw valid conclusions, and to make decisions based upon available information and input.
•Think strategically and develop both short- and long-term plans to meet objectives. Organize and balance multiply projects and issues simultaneously.
•Establish and maintain working relationships with a wide range of individuals and groups.
Education and Experience Guidelines:
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education/Training:
•High School diploma or equivalent required.
•Current and active Real Estate License. College Degree or equivalent experience in business management, economics, accounting, real estate, and/or finance.
•Demonstrated ability to set strategy, lead teams and perform against corporate business plans.
•Marketing and business development capability.
•Established network of industry contacts.
•Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
•Familiarity with property management/accounting software (i.e. Yardi, etc.) a plus.
•Experience in property management preferred.
•Valid Alaska Driver’s License; possession of functional, insured vehicle.
•Ability to be insured by company’s auto insurance.
The Property Manager must possess the capability to work independently. He/She performs other related duties as assigned by Regional Coordinator or Vice President.
Supervision Exercised:
The Property Manager has direct oversight of leasing staff and assists the Maintenance Supervisor oversight of maintenance staff.
Physical Demands:
•The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•While performing the duties of this job, the employee is frequently required to walk; sit, use hands to finger, handle, or feel objects, equipment, or controls; and talk or hear. The employee is occasionally required to stand; drive; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
•The employee may infrequently need to lift, push and or pull up to 30 pounds.
•The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•Work is performed at various locations within the properties managed by JL Properties, Inc. in Fairbanks, AK.
•The employee infrequently works in outside weather conditions.
This position description has been designed to indicate the general nature and level of employees within this classification. It is not intended to contain or be interpreted as a comprehensive list of duties, responsibilities, and qualifications required of employees assigned to this job. This position description is not considered a contract for employment.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:
•Flexible spending account
•Professional development assistance
Schedule:
Work Location: In person