Program Lead

We’re seeking a highly organized and detail-oriented Program Associate to support the daily operations of multiple energy efficiency programs across the Midwest. This person will work closely with the Program Manager and cross-functional teams to ensure smooth program execution, maintain strong client relationships, and help achieve key performance goals. This is a dynamic support role ideal for someone who thrives in a fast-paced environment and is passionate about sustainability and energy efficiency.

Key Responsibilities:

- Provide daily operational and administrative support for multiple energy efficiency programs, including tracking deliverables, SOW compliance, and internal coordination.

- Assist with client communication, including responding to requests, preparing meeting notes, and ensuring follow-up on action items.

- Support coordination between clients, subcontractors, and internal staff (field, outreach, and technical teams) to meet program goals.

- Maintain and update program documentation, including project plans, process flows, trackers and checklists.

- Assist with reporting of key performance metrics; help identify trends and suggest process improvements.

- Contribute to strategic planning sessions by providing operational insights, identifying workflow gaps, and supporting the development of action plans that align with broader program goals

- Track budgets, goals, and timelines to ensure alignment with contractual obligations; support forecasting and progress updates.

- Stay current on energy efficiency trends and support the team in developing ideas for program enhancement and innovation.

Qualifications:

- 1–3 years of experience in project coordination, operations, or administrative support, preferably in energy, sustainability, or utility programs.

- Strong communication and interpersonal skills with the ability to manage multiple stakeholders.

- Highly organized with excellent attention to detail and follow-through.

- Proficient in Microsoft Office Suite (especially Excel), project tracking tools, and CRM systems (Salesforce a plus).

- Comfortable working in a fast-paced environment with shifting priorities.

- Passion for energy efficiency, clean energy, or environmental impact work is a plus.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

- 401(k)

- 401(k) matching

- Dental insurance

- Health insurance

- Health savings account

- Life insurance

- Paid time off

- Vision insurance

Work Location: In person