Site Lead

Site Lead

Eau Claire, WI

General Summary

Provide Mailroom and other administrative support including Switchboard Coverage of phones and front desk.

Duties and Responsibilities

- Provide team leadership on a daily basis.

- Cover phones and front desk when required.

- Accept inbound and outbound mail and packages.

- Communicate with leadership and clients on a regular basis.

- Answer calls and direct callers to the appropriate department and/or person.

- Provides training and assistance on the TRIRIGA Work Order system to the call center operators, crew members, enterprise users and Property Services Management.

- Provide Security Services with On-Boarding employee assistance.

- Provide administrative support to the Property Services director and facility managers.

- Update employee information contained in the corporate directory and web application. Keep current with name changes, location changes, and phone number changes.

- Order materials and supplies for Property Services. Reconcile statements using electronic system.

- Maintain switchboard operator statistics for call answer rates, abandon rates, and call volumes.

- Provide assistance to Property Services staff on a variety of projects.

- Perform mailroom duties on a daily basis.

Minimum Qualifications

- High school diploma or equivalent.

- 1 year of team leadership experience.

- Two years administrative experience with at least one year in a corporate environment.

- Mailing and shipping experience.

- One year of experience in customer service department with experience in receptionist and administrative assistant field.

- Proficient with Microsoft Office software.

- Effective verbal communication skills.

- Ability to organize work and priorities effectively.

- Pre-employment criminal background checks required.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

- 401(k)

- Dental insurance

- Flexible spending account

- Health insurance

- Paid time off

- Vision insurance

Ability to Commute:

- Eau Claire, WI 54702 (Required)

Ability to Relocate:

- Eau Claire, WI 54702: Relocate before starting work (Preferred)

Work Location: In person